Seamless Knowledge Integration
Connect your business data to create AI chatbots that deliver accurate, relevant answers
The Foundation of Intelligent Conversations
Connect your business knowledge to empower your chatbot with accurate, up-to-date information
Document Integration
Upload product manuals, guides, policies, and other business documents to inform your chatbot's responses with official information.
Website Crawling
Connect to your website to automatically extract information. Your chatbot learns directly from your public-facing content.
FAQ Integration
Import your frequently asked questions and answers to ensure your chatbot handles common inquiries with consistent, approved responses.
Custom Text Input
Add manual knowledge entries for specific instructions, FAQs, and business information to customize your chatbot's responses.
Content Search & Indexing
AI-powered retrieval from your knowledge sources helps customers find relevant information from your uploaded content.
Website Content Extraction
Extract content from single URLs, multiple pages, or entire sitemaps to build your chatbot's knowledge base automatically.
How Knowledge Integration Works
Power your chatbot with business knowledge in four simple steps
Connect Your Knowledge Sources
Upload documents, connect to your website, or import FAQs through our simple interface. We support PDFs, Word documents, HTML, and more.
Content Processing
Our system processes your uploaded documents and website content to make it available for your chatbot's responses.
Customize Responses
Use professional behavior templates to determine how your chatbot presents information and interacts with customers.
Deploy & Use
Deploy your knowledge-powered chatbot across your chosen channels and start providing accurate information to customers.
Supported Knowledge Sources
Connect virtually any type of business content to your chatbot
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The Power of Knowledge-Driven Chatbots
Transform customer interactions with accurate, consistent information
Accurate Information
Ensure your chatbot provides factual, up-to-date information directly from your official sources, reducing misinformation.
Brand Consistency
Maintain consistent messaging across all customer touchpoints by basing chatbot responses on your approved content.
Easy Content Updates
Upload new documents or update existing content easily through the simple interface to keep your chatbot's knowledge current.
Reduced Risk
Minimize the risk of AI hallucinations or incorrect information by grounding responses in your verified business content.
Ready to Power Your Chatbot with Knowledge?
Start building AI chatbots that deliver accurate, trusted information based on your business content.
Explore Related Features
Discover the complete suite of Bot Studio capabilities
Chatbot Creation
Design and customize sophisticated AI chatbots without writing any code.
Multi-Channel Deployment
Deploy your chatbots across websites, social media, and messaging platforms with ease.
Performance Analytics
Track engagement, measure results, and optimize your chatbots with detailed analytics.