Performance Analytics & Conversation Intelligence
Track performance, analyze conversations, and gain actionable insights to optimize your chatbot's effectiveness and conversion rates
Analytics Dashboard
Performance • Intelligence • Insights
Advanced Performance Analytics & Intelligence
Deep insights into chatbot performance, conversation patterns, and customer behavior for data-driven optimization
Performance Metrics
Track key performance indicators including conversation volume, engagement rates, conversion metrics, and response quality scores.
- Conversation volume trends
- User engagement analytics
- Conversion rate tracking
Conversation Intelligence
AI-powered analysis of conversation patterns, user intent recognition, sentiment analysis, and automated categorization of interactions.
- Intent recognition analysis
- Sentiment tracking
- Conversation categorization
Lead Intelligence & Scoring
Intelligent lead scoring based on conversation quality, engagement level, and behavioral signals to prioritize high-value prospects.
- Automated lead scoring
- Engagement quality analysis
- Behavioral pattern recognition
Real-Time Notifications
Instant alerts for high-priority conversations, lead captures, and performance anomalies with customizable notification rules.
- High-value lead alerts
- Custom notification rules
- Multi-channel delivery
Performance Optimization
AI-driven recommendations for improving response quality, conversation flow, and overall chatbot effectiveness based on analytics.
- AI optimization suggestions
- Response quality analysis
- Conversation flow improvements
Historical Analytics
Comprehensive historical data analysis with trend identification, seasonal patterns, and long-term performance tracking.
- Long-term trend analysis
- Seasonal pattern detection
- Performance benchmarking
Conversation Management Made Easy
Stay on top of customer interactions with straightforward notification and tagging systems designed for business users.
Email Notifications
Instant alerts when customers start conversations
Conversation History
Access complete conversation transcripts and context
Contact Information
Collect and organize prospect contact details
Conversation Tags
Categorize interactions for better organization
Organize and Follow Up with Leads
Use conversation tracking and notifications to effectively manage and follow up with prospects
Instant Email Notifications
Get immediate alerts when prospects engage with your chatbot, including contact information and conversation context.
- Real-time lead alerts
- Contact information capture
- Conversation transcript delivery
Organize with Conversation Tags
Categorize customer interactions with custom tags to better organize leads and understand conversation types.
- Custom tagging system
- Lead categorization
- Interaction organization
Track Link Engagement
Monitor clicks on shared links and resources to understand what content resonates with your customers.
- Link click tracking
- Resource engagement monitoring
- Content performance insights
Mobile-Optimized Monitoring
Access conversation data and receive notifications on any device with fully responsive design and mobile optimization.
- Responsive design
- Cross-device access
- Mobile email notifications
Better Lead Management Results
Improve lead follow-up and conversion rates with organized conversation tracking and notifications
Faster Follow-Up
Respond to prospects immediately with instant email notifications that include contact details and conversation context.
Better Organization
Keep track of all customer interactions with conversation tags and organized contact information for systematic follow-up.
Complete Context
Access full conversation transcripts to understand customer needs and provide more personalized follow-up interactions.
Ready to Better Manage Your Leads?
Start capturing and organizing customer conversations with email notifications and conversation tracking.
Explore Related Features
Discover the complete suite of Bot Studio capabilities
Sources Management
Upload documents, crawl web pages, and add custom text to power your chatbot with accurate knowledge.
Multi-Channel Deployment
Deploy your chatbots across websites, WhatsApp, Facebook Messenger, and Instagram with ease.
Behavior Templates
Import industry-specific conversation flows and behaviors to optimize your chatbot for different business contexts.