Schedule Service & Diagnose Issues
AI chatbots that schedule maintenance appointments, assist with vehicle diagnostics, provide repair estimates, and connect customers with service advisors—keeping vehicles running smoothly and service bays filled.
Efficient • Diagnostic • Service-oriented
ServiceBot
Auto Service Assistant
Built for Service Excellence
AI that understands vehicle maintenance, diagnostic procedures, and service scheduling
Complete Auto Service Support
Everything service centers need to schedule appointments, diagnose issues, and serve customers
Smart Appointment Scheduling
Intelligent scheduling system that optimizes service bay utilization by matching customer needs with technician expertise, available equipment, and service complexity. The platform considers factors like service type, estimated duration, required parts availability, and customer preferences to create efficient schedules. Automated reminders, confirmations, and rescheduling options reduce no-shows and improve customer satisfaction.
✓ Optimize service bay utilization and reduce scheduling overhead while improving customer convenience
Diagnostic Question System
Comprehensive pre-service diagnostic questionnaire system that guides customers through detailed symptom analysis to identify potential issues before arrival. The AI-powered system asks targeted questions about vehicle behavior, sounds, smells, and performance issues to create detailed service tickets. Integration with service databases helps technicians prepare appropriate tools, parts, and diagnostic equipment in advance.
✓ Improve service efficiency and accuracy with better preparation and reduced diagnostic time
Repair Cost Estimation
Advanced pricing engine that provides accurate, transparent repair estimates based on vehicle specifications, diagnosed issues, current parts costs, and local labor rates. The system offers multiple repair options including OEM versus aftermarket parts, different service levels, and warranty considerations. Real-time pricing updates ensure estimates remain competitive and profitable while building customer trust through transparency.
✓ Increase service approval rates and customer trust with upfront, competitive pricing
Service Progress Tracking
Real-time service tracking system that monitors repair progress, provides automated customer updates, and manages service timelines from check-in through completion. The platform integrates with shop management systems to track technician progress, parts delivery status, and quality checkpoints. Customers receive proactive notifications about delays, additional findings, or early completion.
✓ Improve customer satisfaction and retention through transparent communication and reliable service timing
Maintenance History & Recommendations
Comprehensive vehicle maintenance tracking system that maintains detailed service records, monitors maintenance schedules, and provides proactive service recommendations based on manufacturer guidelines, driving conditions, and vehicle history. The platform identifies upcoming service needs, tracks warranty status, and suggests preventive maintenance to avoid costly repairs. Integration with vehicle databases ensures accurate recommendations.
✓ Increase service revenue and customer loyalty through proactive maintenance recommendations and record keeping
Quality Assurance & Follow-up
Systematic quality control and customer follow-up system that ensures service completion standards, manages warranty tracking, and maintains customer relationships through post-service communication. The platform includes automated quality checklists, customer satisfaction surveys, and follow-up appointment scheduling for warranty work or additional services. Performance analytics help identify improvement opportunities and maintain service excellence.
✓ Reduce comebacks and warranty claims while improving customer satisfaction and service quality
Trusted by Service Centers
See how AI is transforming automotive service scheduling and customer communication
"The diagnostic questionnaire feature is amazing. Customers arrive with detailed descriptions of their issues, and our techs can prepare the right tools and parts in advance. Service time has decreased by 30%."
30% faster service completion
Ready to Transform Your Service Center?
Join auto service centers nationwide improving efficiency with AI-powered scheduling and diagnostics