Knowledge Management for Your Entire AI Stack
Upload once, use everywhere. Attach documents and webpages to AI Chatbots, internal tools, assistants, and APIs for grounded, fact-based responses with zero hallucinations. The universal knowledge layer for all your AI experiences.
Upload Your Knowledge
Add documents (PDF, Word, TXT), scrape webpages by URL, or paste text snippets directly.
Sources Get Processed
Content is extracted, chunked intelligently, and indexed for semantic retrieval—all automatic.
Attach to AI Experiences
Link 1+ sources to chatbots, tools, assistants, or API personas. Mix and match as needed.
AI Retrieves & Responds
When users ask questions, the system retrieves relevant context and generates grounded answers.
Core Capabilities
Universal knowledge management that works across your entire AI platform
One-Time Setup, Platform-Wide Availability
Upload your knowledge sources once and use them across all Hyperleap products—chatbots, tools, assistants, and APIs.
- Upload PDFs, Word docs, and text files
- Scrape webpage content automatically
- Add text snippets directly in the UI
- Instant availability across all AI experiences
- No redundant uploads or duplications
Attach to Any AI Experience
Mix and match sources across different products. Your customer-facing chatbot can use 3 sources, an internal tool can use 5, and they can overlap or differ.
- Attach to AI Chatbots (customer-facing bots)
- Attach to AI Tools (internal form-based prompts)
- Attach to AI Assistants (team chat interfaces)
- Attach to Prompts & Personas APIs (developers)
- Flexible source combinations per experience
Zero Hallucinations
AI responses are grounded in your actual documents and webpages. No made-up information, only fact-based answers.
- Answers derived exclusively from sources
- Cite sources in generated outputs
- 99% response accuracy
- Compliance-ready for regulated industries
- Audit trails of knowledge provenance
Intelligent Retrieval
Advanced semantic search finds the most relevant context from your sources, even when exact keywords don't match.
- Semantic search (not just keyword matching)
- Automatic chunking and indexing
- Fast retrieval (<2 seconds)
- Relevance scoring and ranking
- Context-aware answer generation
Supported Source Types
Upload your knowledge in multiple formats—we handle the rest
Documents
Webpages
Text Snippets
Sources Work Across All Products
One upload, unlimited possibilities. See how sources power different AI experiences.
Bot Studio (Chatbots)
Customer-facing AI chatbots across all channels
Hotel Chatbot
Attach property brochures, amenities list, and booking policies as sources. Guests get accurate answers about rooms, facilities, and check-in procedures.
E-commerce Support
Upload product catalogs, shipping policies, and return procedures. Chatbot answers product questions and policy inquiries without hallucinations.
Real Estate Agent
Attach property listings, neighborhood guides, and financing options. Prospective buyers get fact-based answers about homes and mortgage terms.
AI Tools (AI Studio)
No-code forms that execute prompts for internal teams
Contract Analyzer
Upload legal templates and compliance documents as sources. Build a tool that extracts key clauses from new contracts based on your standards.
Sales Proposal Generator
Attach case studies, pricing sheets, and service descriptions. Sales team fills out a form and gets accurate proposals grounded in company materials.
Report Summarizer
Upload industry reports and research papers. Create a tool that generates executive summaries grounded in the source documents.
AI Assistants (AI Studio)
Chat-based interfaces for internal team productivity
Employee Onboarding Assistant
Attach employee handbook, benefits guide, and IT policies as sources. New hires ask questions and get accurate answers from company docs.
Engineering Knowledge Bot
Upload architecture docs, coding standards, and deployment guides. Developers chat with the assistant to find accurate technical information.
Customer Success Playbook
Attach playbooks, escalation procedures, and product guides. CS team gets instant access to verified knowledge during customer calls.
Prompts & Personas APIs
Developer integration layer with versioning
SaaS Documentation Assistant API
Attach product docs, API references, and tutorials as sources. Embed grounded help into your application via API calls.
Financial Advisor API
Upload investment guidelines, regulatory docs, and market research. Build an API that provides compliant financial advice.
Healthcare Triage Bot API
Attach medical protocols, symptom databases, and treatment guidelines. Create a HIPAA-compliant triage bot for your healthcare app.
Technical Details
Enterprise-grade knowledge infrastructure under the hood
Processing Pipeline
- Automatic content extraction from all formats
- Intelligent chunking (paragraph-aware)
- Vector embeddings for semantic search
- Deduplication and normalization
- Metadata preservation (file names, dates, sections)
Retrieval Mechanism
- Semantic similarity search (not just keywords)
- Hybrid retrieval (vector + keyword)
- Relevance scoring and ranking
- Context window optimization
- Sub-second retrieval latency
Management & Updates
- One-time upload (not a live connection)
- Manual re-upload for content updates
- No auto-sync from source URLs/files
- Version history tracking
- Source-level access controls
Security & Compliance
- AES-256 encryption for stored sources
- TLS 1.3 for data in transit
- Role-based access control (RBAC)
- Audit logs for all source operations
- Azure hosting (India or US regions)
Important: One-Time Setup
Sources are not a live connection. When you upload a document or scrape a webpage, Hyperleap extracts and stores the content at that moment in time. If the original document or webpage changes later, those updates will not automatically sync.
To update a source with new content, simply re-upload the document or re-scrape the webpage. This design gives you full control over what knowledge your AI experiences use, ensuring consistency and preventing unexpected changes.
Frequently Asked Questions
Everything you need to know
What file formats are supported?
We support PDF, DOCX, TXT, MD (Markdown), and CSV files. You can also scrape content directly from public URLs.
How often are sources updated?
Sources are static snapshots. If your document changes, you need to re-upload it. If a webpage changes, you need to re-scrape it. This ensures you have full control over the knowledge base.
Is my data used to train models?
No. Your data is indexed solely for your retrieval (RAG) purposes. We do not use your data to train our models or any third-party models.
Can I attach sources to specific bots?
Yes, sources are modular. You can attach Source A to Bot 1 and Source B to Bot 2, or share Source C across both.
Is there a limit on storage?
Storage limits depend on your plan. The free plan includes generous storage for documents, while paid plans offer higher limits.
Still have questions?
Contact our support teamReady to Build Grounded AI Experiences?
Start managing your knowledge sources today. Upload once, attach everywhere, eliminate hallucinations.