Your Data is
Safe & Secure
We take security seriously so you don't have to worry. Bank-level encryption, Indian data centers, and compliance with global standards - explained in plain English.
Security Made Simple
We use the same security standards as banks and Fortune 500 companies. Here's what that means in plain English.
End-to-End Encryption
Your data is scrambled into unreadable code while it travels between you and our servers. Even if someone intercepts it, they can't read it.
Secure Data Storage
All your customer data, chat logs, and business information are stored in encrypted databases. Nobody can access them without proper authentication.
Azure Cloud Hosting
Your data is hosted on Microsoft Azure with options for India or US (Western) regions based on your compliance needs.
Access Control
Only authorized people on your team can access your chatbot and data. You control who sees what with role-based permissions.
Privacy First
We never sell your data. We never train AI models on your customer conversations. Your data is yours, period.
Regular Backups
We automatically back up your data every day. If something goes wrong, we can restore everything quickly.
Compliance & Certifications
We're committed to meeting global security and privacy standards, so you can confidently use Hyperleap for your business.
Privacy Rights
We provide strong privacy practices, giving your customers control over their personal data with export and deletion capabilities.
Enterprise Security Standards
We follow industry-standard security practices to provide strong security assurances for your business data.
Indian Data Protection
We comply with India's Digital Personal Data Protection Act (DPDPA), ensuring local data sovereignty.
Security First, Always
Security isn't an afterthought at Hyperleap. It's built into every line of code, every server, and every process. Your trust is our most valuable asset.
- Regular security audits by third-party experts
- 24/7 monitoring and threat detection
- Immediate response to security incidents
- Regular team training on security best practices
Need Dedicated Cloud Deployment?
For businesses with strict data residency or security requirements, we offer dedicated cloud deployment to your own infrastructure.
Perfect For:
- Healthcare providers (secure data requirements)
- Financial services (regulatory compliance)
- Government contractors
- Companies with data sovereignty needs
What You Get:
- Full control over your data and infrastructure
- Same features as cloud version
- Dedicated support for deployment
- Regular security updates
Security Questions Answered
Common questions about how we keep your data safe
Q:Where is my data stored?
All data is hosted on Microsoft Azure with options for India or US (Western) regions based on your compliance requirements.
Q:Who can access my customer data?
Only you and the team members you authorize. Hyperleap employees never access your data unless you explicitly request support and grant temporary access.
Q:Do you use my data to train AI models?
Absolutely not. Your customer conversations and business data are private. We never use them to train our AI models or share them with third parties.
Q:What happens if there's a security breach?
We have incident response protocols in place. You'll be notified immediately, we'll contain the issue, and provide transparent updates. We also maintain cyber insurance for added protection.
Q:Can I delete my data anytime?
Yes! You have full control over your data. You can export it or request complete deletion at any time.
Q:How do you handle payment information?
We don't store credit card details. All payments are processed through secure payment processors (Stripe/Razorpay) that handle card information securely. We never see or store your full card information.
Q:Is my chatbot data encrypted?
Yes. Data is encrypted both in transit (TLS 1.3) and at rest (AES-256). This is military-grade encryption used by banks and governments.
Q:What about WhatsApp/Instagram data?
Messages are encrypted end-to-end by WhatsApp/Instagram. We only process the data necessary to respond to customer inquiries, and it's stored securely in our encrypted databases.
Q:Do you have a bug bounty program?
Yes! We welcome responsible security researchers. If you find a vulnerability, please report it to security@hyperleap.ai. We respond fast and reward valid findings.
Q:How often do you audit security?
We conduct internal security reviews monthly and third-party penetration testing quarterly. We're committed to continuous improvement.
Have a Security Concern?
If you have a security question not answered here, or want to report a vulnerability, our security team is here to help.
Contact Security TeamBuilt with Enterprise-Grade Security
Whether you're a small hotel or growing retail chain, your customer data deserves enterprise-level protection. We built Hyperleap with security as a foundation, not an afterthought.
Security You Can Trust,
Simplicity You'll Love
Get enterprise-grade security without enterprise complexity. Start building your AI chatbot today.
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