Answer shoppers’ questions while they browse
Answer questions about products, shipping, and returns using your store’s information. Your AI front desk works on your website, WhatsApp, Instagram, and Messenger.
Quick Answer
An ecommerce AI agent answers product and policy questions using the information you provide. Add Hyperleap AI to your online store and messaging channels. It collects customer details but does not process payments or change orders.
What it handles for your store
Product questions
Sizing, materials, compatibility, availability — answered instantly from your product info so shoppers decide without leaving.
Shipping & returns
Delivery times, shipping costs, return windows, and policies — the questions that stall a purchase, answered on the spot.
Pre-sale support
Answer hesitations before checkout and capture the shopper’s details so your team can follow up on bigger orders.
DMs and chat together
The same agent answers on your store, WhatsApp, Instagram, and Facebook — where shoppers actually ask.
A note on what it does not do
Honest positioning matters. Hyperleap AI is a conversational AI layer for your store — it answers questions and captures leads. It does not process payments, modify orders, or perform automated cart-abandonment recovery, and it connects as a chat widget rather than via your store's e-commerce API.
What it does change is the moment of decision: by removing unanswered-question friction instantly and on every channel, fewer shoppers leave with a question in their head. Results vary by store and how thoroughly you build the knowledge base.
Frequently asked questions
What is an AI chatbot for ecommerce?
Can I add an AI chatbot to my Shopify or WooCommerce store?
Does an ecommerce chatbot recover abandoned carts or process payments?
How does an ecommerce chatbot help conversions?
Can the chatbot handle WhatsApp and Instagram for my store?
How much does an ecommerce AI chatbot cost?
Help shoppers find the answers they need
Add a chatbot to your store and messaging channels in minutes. Answers from your own knowledge — 24/7, no coding required.
7-day free trial on all plans. Cancel anytime.