MSP Automation
Handle IT Emergencies 24/7 Without Growing Headcount
AI chatbot that triages IT tickets, routes urgent issues, handles client onboarding, and automates support - 24/7 across all channels.
60%
Fewer Phone Calls
5x
Faster Intake
24/7
Client Support
AI
IT Support Assistant
Available 24/7
Client: Our server is down! All employees can't access files. This is urgent!
AI: Critical Priority 1 ticket created. Dispatching engineer immediately.
Without AI Chatbot
- ✗Server down at 3 AM goes to voicemail - clients lose business
- ✗Help desk overwhelmed with password resets and basic questions
- ✗New client onboarding takes weeks of back-and-forth emails
- ✗Ticket intake incomplete - engineers waste time gathering info
With Hyperleap AI
- AI triages emergencies 24/7 - dispatch on-call engineer immediately
- Self-service password resets and KB articles - engineers focus on complex issues
- Automated onboarding workflow collects everything upfront
- Complete ticket details captured - engineers arrive prepared
IT Services Resources
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Never Miss Another IT Emergency
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