Terms of Use

Please read these terms carefully before using our platform and services.

Version 1.0 | Effective date: June 1, 2023

Key Points

Must be 18+ to use

You must be of legal age to agree to these terms

Your data stays yours

You own all content you create on our platform

Fair usage policies

Use our services responsibly and legally

Indian jurisdiction

Governed by laws of India, Hyderabad courts

1. General Terms

Understanding the basics of our agreement.

These terms are drafted in conformity with Information Technology Act, 2000 read with Information Technology (Intermediary Rules), 2011 to regulate the terms and conditions of usage of access to the Website and Services.

These Terms create a binding agreement between You and/or the entity that You represent (collectively, "You", "Your", "User") and M/s. Hyperleap Software Technologies Private Limited ("Company", "We", "Us", "Our"), a company incorporated under provisions of Companies Act, 2013, with registered office at T-Hub, Phase 2, Madhapur, Hyderabad, Telangana 500081.

These Terms govern Your use of Our Services provided through Our websites including: hyperleap.ai, api.hyperleapai.com, and studio.hyperleapai.com ("Platform").

2. Acknowledgement

By using our platform, you agree to these terms.

  • You must be 18 years or older and not restricted from using Our Platform and Services
  • By clicking "I AGREE" or using Our Services, You enter into a legally binding agreement
  • These Terms apply even if You browse as a visitor without creating an Account
  • Terms may be modified at Our discretion; continued use constitutes acceptance
Breach of these Terms may result in suspension of access, termination of Account, and/or legal action.

3. Description of Services

What we offer through our platform.

Our Platform is a SaaS application, accessible via web, and AI APIs. We provide the following Services:

  • Fostering AI literacy across Your entity through collaboration features
  • Empowering Your entity to communicate with AI tools effectively
  • Enabling feedback mechanisms for continuous improvement of AI integrations
  • Detailed auditing and compliance of every AI interaction
  • Detailed reporting and analytics of AI usage
  • Interactive hub for AI prompt optimization and data handling

We reserve the right to modify, add, remove or rename Our Services at Our sole discretion.

4. Service Availability & SLA

Our uptime commitments and limitations.

Services may temporarily be unavailable due to scheduled maintenance, technical issues, or circumstances beyond our control (force majeure events).

Growth & Enterprise Plans

Separate SLA with service availability targets and remedies may be provided.

Startup Plan

Service offered on an "as available" basis without SLA guarantees.

5. User Accounts

Your responsibilities for account security.

  • Sign up via online process or contact accounts@hyperleapai.com
  • Admin Account created after subscription; End-Users can be invited
  • Duplicate Accounts are not permitted and will be terminated
  • You are responsible for maintaining credential confidentiality
  • Report unauthorized access immediately
  • Competitors are not permitted to use our Services

6. Charges and Payment

How billing works.

Payments are made according to Our pricing plan at hyperleap.ai/pricing. Pricing plans are subject to modification with prompt communication to Users.

7. Content Ownership

Who owns what on the platform.

Platform Content

All source code, databases, functionality, software, designs, audio, video, text, photographs, and graphics ("Platform Content") and trademarks are owned by or licensed to Us, protected by copyright and trademark laws.

User Content

You own all intellectual property rights in content You upload, create or develop on the Platform ("User Content"). You are solely responsible for User Content generated, accessed, or stored in Your Account.

Your data stays yours: You retain full ownership of all content you create on our platform.

8. Restrictions on Use

What you cannot do on our platform.

You agree NOT to:

  • ×Impede or impair the operations of the Platform
  • ×Copy and distribute Platform Content without authorization
  • ×Use the Platform for illegal purposes
  • ×Use automated systems to extract data
  • ×Trick, defraud, or mislead Us or other Users
  • ×Impersonate another User or person
  • ×Resell, sublicense, or commercially exploit the Platform
  • ×Circumvent security features

9. Privacy & Third-Party Services

How we handle data and work with partners.

By using the Platform, You agree to be bound by Our Privacy Policy, which is incorporated into these Terms.

Our Services integrate with third-party applications. You are responsible for reading and understanding third-party terms before using any Third-Party Application.

Data is hosted in the nearest location from where You access Our Platform or in such country as specifically opted by You when availing Enterprise services.

10. Disclaimer & Limitation of Liability

THE SERVICES ARE PROVIDED ON AN AS-IS-AND-AS-AVAILABLE BASIS. THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

The Company shall not be liable for any consequential, incidental, indirect, special, punitive, or other loss or damage arising from Your use of the Service.

Liability Cap: Total liability for all claims shall not exceed amounts paid to the Company in the three (3) months prior to the event giving rise to the claim, and shall not be greater than INR 10,00,000 (Rupees Ten Lakhs).

11. Termination

  • We may terminate Your Account immediately if You violate these Terms
  • For Startup/Growth Models: 15 days notice for termination
  • No refunds upon termination
  • You can disable Your Account by cancelling subscription or writing to accounts@hyperleapai.com

12. Governing Law & Dispute Resolution

These Terms shall be governed by the laws of India. Any disputes shall be referred to arbitration in accordance with the Arbitration and Conciliation Act, 1996.

  • Seat of Arbitration: Hyderabad
  • Language: English
  • Jurisdiction: Courts of Hyderabad shall have exclusive jurisdiction

13. Grievance Redressal

In accordance with the Information Technology Act, 2000 and applicable laws, our Grievance Officer is:

Mr. Gopi Krishna Lakkepuram

Email: gopi@hyperleaptech.com

14. Customer References & Marketing

Use of customer identity for marketing and case studies.

Grant of Rights

By using Our Services, You grant Us a non-exclusive, royalty-free, worldwide license to use Your company name, logo, trademark, branding, and company identity ("Customer Marks") for the following purposes:

  • Marketing materials and Our website (including client lists and logos sections)
  • Case studies, success stories, and testimonials
  • Social media posts and promotional content
  • Press releases and media communications
  • Sales presentations and investor materials

Consent & Opt-Out

This license is granted automatically upon acceptance of these Terms. However, You may opt out of this license at any time by sending a written request to legal@hyperleaptech.com. We will remove Your Customer Marks from Our marketing materials within thirty (30) days of receiving such request, except from materials already in circulation or previously published.

Brand Guidelines Compliance

We agree to use Your Customer Marks in accordance with Your brand guidelines, whether provided directly by You or obtained from Your publicly available brand kit, website, or other official sources. You may provide updated brand guidelines at any time, and We will make commercially reasonable efforts to update Our materials accordingly within a reasonable timeframe.

Termination of Logo Use

The license granted under this section shall automatically terminate upon:

  • Cancellation or termination of Your Account
  • Deletion of Your Account
  • Receipt of a valid opt-out request

Upon termination, We will cease use of Your Customer Marks in new materials and remove them from Our active marketing channels within thirty (30) days, except where removal is not technically feasible (e.g., archived press releases, third-party publications).

Questions About These Terms?

If you have any questions about these Terms, reach out to our legal team.

India Office (Headquarters):
Hyperleap Software Technologies Private Limited
T-Hub, Phase 2, Madhapur
Hyderabad, Telangana 500081, India

United States Office:
Hyperleap AI Hub, Inc.
8 The Green
Dover, DE 19901, United States