The same family questions,
all day, landing on your admissions desk.
The AI front desk for senior living communities. Answer family questions about your community. Collect contact details and share your tour booking link. Urgent situations go to your team.
From $40/mo · live in under 5 minutes·Why an agent, not a chatbot →
See It In Action
Watch how your AI front desk handles the messages a community actually gets — care-level questions, pricing, a tour request.
Without Hyperleap AI
- ✕Admissions answers the same pricing, care-level, and pet-policy questions all day
- ✕A family in crisis — hospital discharge, a fall at home — reaches voicemail and calls the next community
- ✕Tour requests turn into phone tag before anyone gets a date
- ✕Out-of-state siblings message on Facebook and WhatsApp and nothing is in one place
- ✕Every enquiry needs a hand-typed note before the admissions director can follow up
- ✕Your team cannot tell an urgent family from a planning-ahead one without a call
With Hyperleap AI
- Pricing, care levels, pet policy, dining, and activities answered from your own rate sheet and brochures
- Urgent situations routed to your admissions director with the full conversation and a callback number
- Tour requests get your Calendly or Cal.com link in the same reply
- Website, WhatsApp, Instagram DM, and Messenger in one inbox, so siblings in different states see one thread
- Care level the family is considering, timeline, and budget captured and emailed as a clean summary
- Your admissions team spends its time on tours and move-ins, not repeat questions
What Your Admissions Front Desk Handles
From the first family question to a lead in your inbox — with care decisions left to your care team.
Tour Booking Link Sharing
Families ask to visit and get your Calendly or Cal.com link in the same reply, along with directions and what a tour includes.
Care Level Questions
Explains the difference between independent living, assisted living, memory care, and skilled nursing from your own descriptions, and notes which level the family is considering. Your care team decides the fit.
Routes Urgent Situations
A hospital discharge or a fall at home goes to your admissions director straight away with the conversation attached, and the AI takes a callback number.
Amenities & Services FAQs
Room types, dining, the activities calendar, transportation, housekeeping, and pet policy — answered from the brochures and PDFs you attach.
Four Channels, One Inbox
Website chat, WhatsApp, Instagram DM, and Facebook Messenger. Adult children coordinating from different states land in one inbox in Studio.
100+ Languages
Families write in their own language; the AI detects it and replies in kind — Spanish, Mandarin, Vietnamese, Korean, and more.
Real Conversations Your AI Handles
Family in Crisis
“Daughter messages: "Mom fell, unsafe to live alone. Need assisted living ASAP." AI takes her name and number and routes it to your admissions director straight away.”
Pricing Questions
“Website chat: "What does assisted living cost?" AI quotes your starting rate, explains what the base rate includes, and shares your tour link.”
Memory Care Inquiry
“Family DMs: "Dad has Alzheimer's, is memory care different from assisted living?" AI explains the difference from your own descriptions and offers a tour of both.”
Tour Request
“Facebook message: "Can we tour Saturday with Mom?" AI shares your tour booking link, captures name and phone, and asks about mobility needs.”
Pet Policy
“WhatsApp: "Can Mom bring her cat?" AI explains pet-friendly policies, size/type restrictions, and additional deposits.”
Hospital Discharge Planning
“Son messages: "Dad is being discharged Friday, needs short-term care." AI explains your respite care option and routes him to admissions for a same-day callback.”
Couples Living
“Inquiry: "Can couples stay together if one needs memory care and one doesn't?" AI explains tiered-care options and companion programs.”
Veterans Benefits
“Family asks: "Does Dad's VA benefit help pay?" AI does not give financial advice — it notes that you accept Aid & Attendance and routes the family to your financial counselor.”
Activity Programs
“Prospective resident asks: "What activities do you offer?" AI shares your activities calendar and describes the social programs, exercise classes, and outings.”
Why Senior Living Communities Choose Hyperleap AI
Urgent Families Reach a Person Fast
A hospital discharge or a fall at home is routed to your admissions director with a callback number, instead of sitting in voicemail.
Tour Requests Don't Go Cold
Whoever asks to visit gets your tour link in the same reply, and your admissions director gets their name and number.
Patient, Plain Answers
This is an emotional decision. Families get unhurried answers to the basics — rates, care levels, what a day looks like — before they ever have to make a call.
Context Before the Call
Which care level the family is considering, their timeline, and their budget arrive in your inbox with the lead, so the first call starts warm.
Fewer Interruptions for Admissions
The repeat questions get answered in chat. Your admissions director spends the day on tours, family meetings, and move-ins.
Live in Under 5 Minutes
Paste your website URL, add one script tag. Attaching your rate sheet, care-level descriptions, and activities calendar helps refine the answers.
Built for Every Type of Senior Care Community
Independent & Assisted Living
55+ communities and assisted living facilities. The AI answers questions about amenities, care levels, pricing, and daily life, and shares your tour link.
Memory Care Communities
Specialized Alzheimer's and dementia care. The AI explains your secured neighborhoods, programming, and staff training, and routes urgent safety concerns to your team.
Continuing Care (CCRC)
Multi-level campuses from independent living through skilled nursing. The AI explains each level from your descriptions; your care team decides the fit.
Simple Pricing for Senior Living Facilities
Try any plan free for 7 days
Plus
For small facilities
Key Features:
- 3,000 AI responses per month
- 1 chatbot
- 4 channels per chatbot
- Instagram, WhatsApp available
- 40MB knowledge source per chatbot
- Calendar, downloads, videos
- + 4 more features
Pro
For senior living communities
Key Features:
- 12,000 AI responses per month
- 2 chatbots
- 8 channels (4 per chatbot)
- Remove Hyperleap branding
- 40MB knowledge source per chatbot
- Link tracking & login
- + 3 more features
Max
For senior care networks
Key Features:
- 30,000 AI responses per month
- 5 chatbots
- 20 channels (4 per chatbot)
- Remove Hyperleap branding
- 40MB knowledge source per chatbot
- Hierarchical retrieval ($40/mo + 2x credits)
- + 3 more features
7-day free trial: Try any plan risk-free • See all plan details →
All plans include: Multi-channel deployment • Priority support
Add-ons: Studio & API ($99 one-time on Plus/Pro/Max) • Hierarchical Retrieval ($40/mo + 2x credits on Pro/Max) • OTP Verification (usage-based on Pro/Max)
Why Senior Living Communities Trust Hyperleap AI
Built for Senior Care Industry
Comes with a senior living starting prompt and the questions families actually ask — care levels, rates, pets, dining — so you tune, not start from blank.
Privacy-Aware by Design
Designed to keep protected health information out of the chat: medical details route to your team instead of being collected in the conversation. Compliance for your deployment stays with you.
No Technical Skills Required
Paste your site, add one script tag, connect WhatsApp, Instagram, and Messenger from Studio. No developer needed.
Human Handoff for Complex Cases
Medical questions, financial planning, and urgent situations route to your admissions team with the full conversation attached. The AI routes; your team decides.
Frequently Asked Questions
What does an AI front desk do for a senior living community?+
It answers the questions families ask again and again — care levels, monthly rates, what is included, pet policy, dining, activities — from your website, PDFs, and price list. It shares your tour booking link, captures the family member's name and phone, and emails your admissions team a clean summary. Anything medical, financial, or urgent routes to your team.
Does it qualify prospects?+
It asks the questions your admissions team would ask first — which care level the family is considering, their timeline, and their preferred location — and passes the answers along. It does not judge which care level a resident needs; your care team makes that call after meeting the family.
Does it book tours?+
It shares your tour booking link (Calendly, Cal.com, your scheduler) and captures the family's name, phone, and any mobility needs so your admissions director can follow up. It does not hold, write, or confirm appointments in your CRM — there is no CRM integration.
What happens when a family is in crisis?+
A hospital discharge or a fall at home is routed to your admissions director straight away with the full conversation attached, and the AI takes the family's name and number for a callback. Medical questions are never answered by the AI — they go to your team.
Which channels does it cover?+
Your website, WhatsApp, Instagram DM, and Facebook Messenger, all in one inbox in Studio — useful when adult children coordinate from different states. WhatsApp, Instagram, and Messenger run on Meta's official Business APIs — Hyperleap AI is a Meta Technology Provider and Business Partner.
How long does setup take?+
Live in under 5 minutes: paste your website URL and Studio imports your branding, detects your industry, and writes a starting prompt; then add one script tag. Attaching your rate sheet, care-level descriptions, and activities calendar helps refine the answers.
How Senior Living AI agents work
Four guides that explain the technology behind every senior living AI agent — from how it answers accurately to how it routes the right requests to your team.
AI Agents by Industry
What a customer-facing AI agent does — and how it fits your industry.
Conversational AI for Customer Service
Resolve more inquiries instantly, on every channel, without adding headcount.
AI Receptionist
Answer, route, and book — 24/7, never offline.
RAG Chatbot
Document-grounded answers from your own knowledge — not guesses from the internet.
Senior Living Resources
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AI Front Desk for Senior Living Communities
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View comparisonReady to Take the Repeat Questions Off Your Admissions Desk?
Answer the routine questions, capture the lead, share your tour link. Start for free today.
Ask AI about your customer conversations.
Connect Claude or another compatible AI tool to your Senior living agent’s customer details and conversations. Then ask questions such as “What did customers ask this week?” This connection, called MCP, is included on every plan.
Ask Claude about your leads