Senior Living AI Front Desk

The same family questions,
all day, landing on your admissions desk.

The AI front desk for senior living communities — it answers the questions that interrupt your day, captures the family's name and phone, and shares your tour booking link, on your website, WhatsApp, Instagram, and Messenger. Urgent situations route straight to your admissions director; everything else lands in your inbox as a clean summary, in 100+ languages.

From $40/mo · live in under 5 minutesWhy an agent, not a chatbot →

<5 minutes
To go live — paste your site, add one script tag
4 channels
Website, WhatsApp, Instagram DM, Messenger
Routes urgent situations
Hospital discharge or a fall at home goes to your admissions director with a callback number

See It In Action

Watch how your AI front desk handles the messages a community actually gets — care-level questions, pricing, a tour request.

AI
Sunrise Senior Living
Online now
Care Level Questions
Type a message...

Without Hyperleap AI

  • Admissions answers the same pricing, care-level, and pet-policy questions all day
  • A family in crisis — hospital discharge, a fall at home — reaches voicemail and calls the next community
  • Tour requests turn into phone tag before anyone gets a date
  • Out-of-state siblings message on Facebook and WhatsApp and nothing is in one place
  • Every enquiry needs a hand-typed note before the admissions director can follow up
  • Your team cannot tell an urgent family from a planning-ahead one without a call

With Hyperleap AI

  • Pricing, care levels, pet policy, dining, and activities answered from your own rate sheet and brochures
  • Urgent situations routed to your admissions director with the full conversation and a callback number
  • Tour requests get your Calendly or Cal.com link in the same reply
  • Website, WhatsApp, Instagram DM, and Messenger in one inbox, so siblings in different states see one thread
  • Care level the family is considering, timeline, and budget captured and emailed as a clean summary
  • Your admissions team spends its time on tours and move-ins, not repeat questions

What Your Admissions Front Desk Handles

From the first family question to a lead in your inbox — with care decisions left to your care team.

Tour Booking Link Sharing

Families ask to visit and get your Calendly or Cal.com link in the same reply, along with directions and what a tour includes.

Care Level Questions

Explains the difference between independent living, assisted living, memory care, and skilled nursing from your own descriptions, and notes which level the family is considering. Your care team decides the fit.

Routes Urgent Situations

A hospital discharge or a fall at home goes to your admissions director straight away with the conversation attached, and the AI takes a callback number.

Amenities & Services FAQs

Room types, dining, the activities calendar, transportation, housekeeping, and pet policy — answered from the brochures and PDFs you attach.

Four Channels, One Inbox

Website chat, WhatsApp, Instagram DM, and Facebook Messenger. Adult children coordinating from different states land in one inbox in Studio.

100+ Languages

Families write in their own language; the AI detects it and replies in kind — Spanish, Mandarin, Vietnamese, Korean, and more.

Real Conversations Your AI Handles

Family in Crisis

Daughter messages: "Mom fell, unsafe to live alone. Need assisted living ASAP." AI takes her name and number and routes it to your admissions director straight away.

Pricing Questions

Website chat: "What does assisted living cost?" AI quotes your starting rate, explains what the base rate includes, and shares your tour link.

Memory Care Inquiry

Family DMs: "Dad has Alzheimer's, is memory care different from assisted living?" AI explains the difference from your own descriptions and offers a tour of both.

Tour Request

Facebook message: "Can we tour Saturday with Mom?" AI shares your tour booking link, captures name and phone, and asks about mobility needs.

Pet Policy

WhatsApp: "Can Mom bring her cat?" AI explains pet-friendly policies, size/type restrictions, and additional deposits.

Hospital Discharge Planning

Son messages: "Dad is being discharged Friday, needs short-term care." AI explains your respite care option and routes him to admissions for a same-day callback.

Couples Living

Inquiry: "Can couples stay together if one needs memory care and one doesn't?" AI explains tiered-care options and companion programs.

Veterans Benefits

Family asks: "Does Dad's VA benefit help pay?" AI does not give financial advice — it notes that you accept Aid & Attendance and routes the family to your financial counselor.

Activity Programs

Prospective resident asks: "What activities do you offer?" AI shares your activities calendar and describes the social programs, exercise classes, and outings.

Why Senior Living Communities Choose Hyperleap AI

Urgent Families Reach a Person Fast

A hospital discharge or a fall at home is routed to your admissions director with a callback number, instead of sitting in voicemail.

Tour Requests Don't Go Cold

Whoever asks to visit gets your tour link in the same reply, and your admissions director gets their name and number.

Patient, Plain Answers

This is an emotional decision. Families get unhurried answers to the basics — rates, care levels, what a day looks like — before they ever have to make a call.

Context Before the Call

Which care level the family is considering, their timeline, and their budget arrive in your inbox with the lead, so the first call starts warm.

Fewer Interruptions for Admissions

The repeat questions get answered in chat. Your admissions director spends the day on tours, family meetings, and move-ins.

Live in Under 5 Minutes

Paste your website URL, add one script tag. Attaching your rate sheet, care-level descriptions, and activities calendar is tuning you do afterwards.

Built for Every Type of Senior Care Community

Independent & Assisted Living

55+ communities and assisted living facilities. The AI answers questions about amenities, care levels, pricing, and daily life, and shares your tour link.

Memory Care Communities

Specialized Alzheimer's and dementia care. The AI explains your secured neighborhoods, programming, and staff training, and routes urgent safety concerns to your team.

Continuing Care (CCRC)

Multi-level campuses from independent living through skilled nursing. The AI explains each level from your descriptions; your care team decides the fit.

Simple Pricing for Senior Living Facilities

Try any plan free for 7 days

Plus

For small facilities

$40/mo
Start Plus Plan

Key Features:

  • 3,000 AI responses per month
  • 1 chatbot
  • 4 channels per chatbot
  • Instagram, WhatsApp available
  • 40MB knowledge source per chatbot
  • Calendar, downloads, videos
  • + 4 more features
Most Popular

Pro

For senior living communities

$100/mo
Start Pro Plan

Key Features:

  • 12,000 AI responses per month
  • 2 chatbots
  • 8 channels (4 per chatbot)
  • Remove Hyperleap branding
  • 40MB knowledge source per chatbot
  • Link tracking & login
  • + 3 more features

Max

For senior care networks

$200/mo
Contact Sales

Key Features:

  • 30,000 AI responses per month
  • 5 chatbots
  • 20 channels (4 per chatbot)
  • Remove Hyperleap branding
  • 40MB knowledge source per chatbot
  • Hierarchical retrieval ($40/mo + 2x credits)
  • + 3 more features
7-day free trial
Cancel anytime
Full features during trial
Upgrade anytime

7-day free trial: Try any plan risk-free • See all plan details →

All plans include: Multi-channel deployment • Priority support

Add-ons: Studio & API ($99 one-time on Plus/Pro/Max) • Hierarchical Retrieval ($40/mo + 2x credits on Pro/Max) • OTP Verification (usage-based on Pro/Max)

Why Senior Living Communities Trust Hyperleap AI

Built for Senior Care Industry

Comes with a senior living starting prompt and the questions families actually ask — care levels, rates, pets, dining — so you tune, not start from blank.

Privacy-Aware by Design

Designed to keep protected health information out of the chat: medical details route to your team instead of being collected in the conversation. Compliance for your deployment stays with you.

No Technical Skills Required

Paste your site, add one script tag, connect WhatsApp, Instagram, and Messenger from Studio. No developer needed.

Human Handoff for Complex Cases

Medical questions, financial planning, and urgent situations route to your admissions team with the full conversation attached. The AI routes; your team decides.

Frequently Asked Questions

What does an AI front desk do for a senior living community?+

It answers the questions families ask again and again — care levels, monthly rates, what is included, pet policy, dining, activities — from your website, PDFs, and price list. It shares your tour booking link, captures the family member's name and phone, and emails your admissions team a clean summary. Anything medical, financial, or urgent routes to your team.

Does it qualify prospects?+

It asks the questions your admissions team would ask first — which care level the family is considering, their timeline, and their preferred location — and passes the answers along. It does not judge which care level a resident needs; your care team makes that call after meeting the family.

Does it book tours?+

It shares your tour booking link (Calendly, Cal.com, your scheduler) and captures the family's name, phone, and any mobility needs so your admissions director can follow up. It does not hold, write, or confirm appointments in your CRM — there is no CRM integration.

What happens when a family is in crisis?+

A hospital discharge or a fall at home is routed to your admissions director straight away with the full conversation attached, and the AI takes the family's name and number for a callback. Medical questions are never answered by the AI — they go to your team.

Which channels does it cover?+

Your website, WhatsApp, Instagram DM, and Facebook Messenger, all in one inbox in Studio — useful when adult children coordinate from different states. WhatsApp, Instagram, and Messenger run on Meta's official Business APIs — Hyperleap AI is a Meta Technology Provider and Business Partner.

How long does setup take?+

Live in under 5 minutes: paste your website URL and Studio imports your branding, detects your industry, and writes a starting prompt; then add one script tag. Attaching your rate sheet, care-level descriptions, and activities calendar is tuning you do afterwards.

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Ready to Take the Repeat Questions Off Your Admissions Desk?

Answer the routine questions, capture the lead, share your tour link. Start your 7-day free trial today.

Advanced

Your front desk reports to you.

Your front desk reports to you. As your Senior living agent handles customer conversations, Hyperleap exposes approved lead and conversation context through APIs and MCP — included on every plan. Ask questions like "Which leads from this week haven't been followed up?" or "What are customers asking that our website doesn't answer?" — directly from Claude Desktop, Cursor, or other MCP-aware tools.

Ask Claude about your leads

Explore Hyperleap AI

AI customer service agents that answer FAQs, capture leads, and book appointments across Website, WhatsApp, Instagram, and Facebook Messenger.