AI Receptionist: answer, route, and book — 24/7, on every channel

Every missed inquiry after hours is a potential customer who called your competitor instead. An AI receptionist greets visitors, answers their questions, captures their details, and shares your booking link — automatically, around the clock, across your website, WhatsApp, Instagram, and Facebook.

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Quick Answer

An AI receptionist handles the front-desk job digitally: it greets visitors, answers common questions (hours, location, services, pricing), routes inquiries to the right person, captures contact details, and shares booking links — automatically, 24/7. Hyperleap AI provides an AI receptionist across your website, WhatsApp, Instagram DM, and Facebook Messenger, answering from your own knowledge base. Complex or sensitive questions are routed to your team — not answered by the AI. Starts at $40/month with a 7-day free trial. (Voice/phone channel is on the roadmap; today it covers web and messaging channels.)

What an AI receptionist does

Greets and answers

Welcomes every visitor and answers the routine questions — hours, location, services, pricing, policies — instantly, from your knowledge base.

Routes to the right place

Identifies what the customer needs and directs urgent or complex requests to the right person, with the full conversation attached. It routes; it never diagnoses.

Shares booking links

Drops your Calendly or Cal.com link into the chat so customers can self-schedule, and captures their details for follow-up.

Covers after-hours

Keeps answering and capturing leads nights, weekends, and holidays — the hours when a missed inquiry becomes a lost customer.

Works on every channel

The same receptionist answers on your website, WhatsApp, Instagram DM, and Facebook Messenger from one shared knowledge base.

Stays accurate

RAG keeps answers grounded in your documents, designed to minimize hallucinations — not generic guesses.

It routes — it doesn't assess or diagnose

A good AI receptionist knows its lane. Hyperleap's agent answers the routine, repeatable questions — hours, services, location, pricing — and routes anything that needs human judgment to the right person on your team, with the full conversation attached.

That boundary is intentional. The AI does not assess, triage, diagnose, or give professional advice. Clinical questions go to your clinical staff. Legal matters go to your lawyers. Sensitive billing issues go to your team. The AI handles the front-desk load so your people spend their time where it counts, and every customer who should reach a human does.

AI receptionists by industry

Dental & healthcare practices

Answer hours, insurance, and service questions; capture patient details; route clinical questions to staff — never assess or diagnose.

Home & field services

Capture job requests after hours, answer service-area and pricing questions, and route urgent jobs to dispatch.

Real estate

Qualify buyer and renter inquiries, answer listing questions, and share scheduling links so high-value leads never wait.

Legal & professional services

Handle intake questions and consultation scheduling; route matters to the right person without giving legal advice.

Salons, clinics & wellness

Answer availability and service questions and share booking links so the front desk is never the bottleneck.

Hospitality

Answer booking, amenity, and check-in questions in 100+ languages across web and WhatsApp.

Looking for your specific industry? Browse AI agents by industry.

Set up your AI receptionist in minutes

1

Add your knowledge

Point the AI at your website or upload your FAQ, hours, services, and policies. This is what it answers from.

2

Set greeting and routing

Write the welcome message and define which questions the AI handles and which it routes — and to whom.

3

Connect booking and channels

Add your Calendly or Cal.com link, then embed on your website and connect WhatsApp, Instagram, and Facebook.

4

Go live and refine

Your receptionist starts answering and capturing leads immediately. Review conversations and add knowledge to sharpen it.

Frequently asked questions

What is an AI receptionist?
An AI receptionist is software that handles the front-desk job digitally: it greets visitors, answers common questions (hours, location, services, pricing, policies), routes inquiries to the right person or team, captures contact details, and shares booking links — automatically, 24/7. Hyperleap AI provides an AI receptionist across your website, WhatsApp, Instagram DM, and Facebook Messenger, answering from your own knowledge base so responses are accurate and on-brand.
Does an AI receptionist answer phone calls?
Hyperleap AI is a digital receptionist that works across your website and messaging channels (WhatsApp, Instagram DM, Facebook Messenger) — where a growing share of customer inquiries now happen. A voice/phone channel is on our roadmap but is not available today. If most of your inbound volume is web chat and messaging, a digital AI receptionist covers it; if you need live phone answering right now, pair it with your existing phone setup.
How does an AI receptionist route inquiries?
The AI identifies what a customer needs from their message and directs the conversation accordingly — answering routine questions itself and handing off anything complex, urgent, or sensitive to the right human with the full conversation attached. It routes; it does not assess, diagnose, or give professional advice. You configure the rules: which topics the AI handles, which get escalated, and to whom.
Can an AI receptionist book appointments?
It shares your booking link (Calendly or Cal.com) inside the conversation so customers can self-schedule, and it captures their details so your team can follow up. It facilitates booking through link sharing rather than writing directly into your calendar — which keeps your existing scheduling tool as the source of truth.
What does an AI receptionist cost?
Hyperleap AI has three plans: Plus at $40/month (3,000 AI responses, 1 chatbot, 4 channels), Pro at $100/month (12,000 responses, 2 chatbots, white-label branding), and Max at $200/month (30,000 responses, 5 chatbots). All include a 7-day free trial and all four channels. Compared with hiring after-hours or overflow front-desk staff, a digital AI receptionist covers inquiries around the clock at a fixed monthly cost.
Is an AI receptionist suitable for medical or legal practices?
Yes, for front-desk tasks: answering general questions, sharing hours and directions, capturing patient or client contact details, and routing requests to your team. It does not perform clinical assessment, triage, diagnosis, or legal advice — sensitive questions are routed to qualified staff, not answered by the AI. This keeps you on the right side of compliance while still automating the repetitive front-desk load.
How long does it take to set up an AI receptionist?
Under 5 minutes for a basic setup with Hyperleap AI: point the AI at your website or upload your FAQ and service details, set the greeting and routing rules, then embed it on your site and connect WhatsApp, Instagram, and Facebook. No coding required. You can refine routing and add knowledge over time.
Does an AI receptionist work in multiple languages?
Yes — Hyperleap AI handles inquiries in 100+ languages, including Spanish, Arabic, German, Portuguese, French, and Hindi. Customers are greeted and answered in their own language from the same knowledge base, which is valuable for practices and businesses serving multilingual communities.

Keep exploring

Conversational AI for Customer Service

Resolve more conversations across every channel.

RAG Chatbot

How document-grounded AI keeps answers accurate.

Channels

One agent across website, WhatsApp, Instagram, and Facebook.

AI Agents by Industry

See how it works for your specific business.

Your front desk — open at 2am and on weekends

Deploy a digital AI receptionist on your website and messaging channels in minutes. Answers, routes, captures leads, and shares booking links — 24/7, no hire required.

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