The AI Front Desk for Small Businesses
Turns website and social inquiries into answered questions, captured leads, and shared booking links — 24/7, without code.
Let Hyperleap handle questions about your hours, prices, and services. Your team gets the details when a customer needs a person.
7-day free trial on all plans. A credit card is required to start, and there is no free plan — cancel any time during the trial.
What is an AI front desk?
An AI front desk answers routine questions on your website and messaging apps. It asks what customers need, saves their contact details, and shares your booking link.
Hyperleap AI uses your website and documents to answer in 100+ languages. Your team gets a summary by email and can take over a conversation. Plans start at $40/month. Phone answering is on the roadmap.
What your AI front desk does
Answer common questions and give your team the details they need to follow up.
Answer customer questions
Answer questions about your hours, prices, services, and policies using your website and documents. Supports 100+ languages.
Ask what customers need
Ask about the job, location, budget, or preferred date. Your team gets the answers with the customer’s contact details.
Check phone numbers (paid add-on)
Check a visitor’s phone number with a one-time code. Optional on Pro and Max. Usage-based recharges start at $100.
Share your booking link
Share your Calendly or Cal.com link in the chat. Customers book through your existing booking page.
Send questions to your team
Choose which questions need a person. Your team gets the customer’s messages so they can reply. Medical and legal questions need qualified staff.
Email a summary
Get a short summary and customer details by email. Read the full conversation when you need it.
Want to connect other tools? See the developer options.
Front desk vs chatbot
AI front desk describes the job the software does: answering routine questions, collecting customer details, and sharing booking links. Chat is how the customer uses it.
When comparing tools, check what they can answer and what your team receives. Our AI agent vs chatbot guide explains the differences.
Front desk vs Meta Business Agent
If you already use a business messaging tool, check which parts of the job it covers. Your website, booking requests, and team follow-up may need separate support.
Hyperleap uses the same business information on your website, WhatsApp, Instagram DM, and Messenger. It emails customer details and summaries to your team.
See the feature comparison in Hyperleap vs Meta AI Business Agent.
What an AI front desk costs
One AI reply = one response. No model-credit math. Three plans, no free plan, and a 7-day free trial on each — a credit card is required to start.
| Plus $40/mo | Pro $100/mo | Max $200/mo | |
|---|---|---|---|
| AI replies / month | 3,000 | 12,000 | 30,000 |
| Bots | 1 | 2 | 5 |
| White-label | — | Hyperleap badge comes off the widget | Hyperleap badge comes off the widget |
| Channels per bot | 4 | 4 | 4 |
Last verified: 2026-08-11. Phone OTP verification, Hierarchical RAG, and Suite are paid add-ons priced separately — never included in a plan. Full breakdown on pricing.
Who an AI front desk fits
Useful for businesses that answer repeated questions, collect job details, or handle booking requests. Choose your industry to see an example.
Best for
Home & field services
Collect job details, addresses, and callback numbers. Send urgent requests to your team.
Real estate
Answer listing questions, ask about budget and timing, and share your viewing link.
Hospitality & events
Answer room and amenity questions using your property information. Send group and event requests to your team.
Beauty, salons & fitness
Service and availability questions answered without pulling anyone off the floor, and the booking link shared in the chat.
Automotive
Answer service and trade-in questions, then collect contact details for your team to call back.
Education & tutoring
Answer course and fee questions. Ask what the student needs and send an advisor their details.
Med spas & aesthetics
Non-clinical conversations only — pricing, hours, aftercare policies, consultation booking. Clinical questions route to your practitioners.
Not best for
PHI and HIPAA-regulated workflows
We do not sign a Business Associate Agreement, so do not use the front desk to collect or handle protected health information. It is suitable for non-clinical, front-of-house conversations and routing — nothing that requires a BAA.
Phone and voice reception
Voice and phone answering are on the roadmap, not shipped. The front desk covers your website and messaging channels today; keep your phone setup for calls.
Payment processing
Hyperleap does not take end-customer payments. The front desk can answer pricing questions and route a buyer to your own checkout or invoicing, but it never collects money.
Industry detail: med spas, plumbing & home services, real estate, or browse all industries.
Frequently asked questions
What is an AI front desk?
Is this just a chatbot?
Does it answer the phone?
How does it verify a lead?
Does it book appointments into my calendar?
How does the front desk report back to my team?
What does an AI front desk cost?
Keep exploring
AI Receptionist
The front-desk job framed around greeting, routing, and booking.
AI Agents by Industry
See the front desk shaped for your specific business.
Channels
The four channels your front desk covers, and what is roadmap.
AI Agent vs Chatbot
Why the outcome, not the widget, is the thing to compare.
MCP Server
Read-only MCP access, included on every plan.
Pricing
Plans, limits, add-ons, and trial terms in full.
Put a front desk on your business
Paste your website address and add it to your site. Your AI front desk can be live in under 5 minutes.
7-day free trial on all plans. Credit card required to start. Cancel anytime.