Home services AI front desk · Replies while you're on a job

Stop losing service calls
to unanswered messages.

The AI front desk for HVAC, plumbing, and electrical contractors. Answer service questions. Collect the job details, address, and callback number, then book the appointment.

A digital front desk from $40/moWhy an agent, not a chatbot →

A home services company's AI front desk in Hyperleap AI: the editor with the company's quick replies, and the website chat answering a water-heater question and booking a service visit
Sample home services company. The website chat answers from the company's own service list and price sheet and books the visit with Calendly or Cal.com.
<5 minutes
Live from your website and price list
4 channels
Website, WhatsApp, Instagram, and Messenger
Routes emergencies
Urgent requests reach your on-call team with the details attached

The problem

The Challenge for Home Service Contractors

Today

Without an AI Agent

  • The same questions about pricing, service area, and hours land on you while you are under a sink or on a rooftop
  • Request details arrive across several channels with half the context missing
  • Urgent burst-pipe or no-heat messages wait in an inbox instead of reaching your on-call tech
  • Customers hunt for the right booking or service-request link
  • Enquiries that come in after you close go cold by morning

With an AI front desk

With Hyperleap AI

  • The AI front desk answers service, pricing, and coverage questions from your own content
  • It captures the request and books the visit through Calendly or Cal.com, or shares your service-request link
  • Urgent language brings up your emergency number and routes the details to your on-call team
  • One setup covers your website, WhatsApp, Instagram, and Messenger
  • Your team gets an email with the trade, address, issue, and contact info for follow-up

Features

Everything Your Home Service Business Needs

Clear answers and a next step for every customer, while diagnosis, final quotes, and dispatch stay with your team.

Appointment Booking

Collects the job details first, then books the visit in the chat through Calendly or Cal.com, or shares your service-request link.

Urgent Request Routing

Urgent language (no heat, gas smell, flooding, sparking) brings up your emergency number and safety note, then the AI collects the address and callback details for your on-call technician.

HVAC Questions

Answers questions about tune-ups, filters, maintenance plans, and replacement options from your HVAC service list. Sizing and diagnosis stay with your technicians.

Plumbing Questions

Answers questions about leak repairs, drain cleaning, water heaters, and fixture installation from your plumbing service list, and shares any shut-off note you wrote.

Electrical Questions

Explains panel upgrades, outlet installation, lighting work, and generator hookups from your electrical service list, and routes safety concerns to your team.

Price List Answers

Shares the fees and ranges from your price list and collects location, issue, and home size for an estimate. Final pricing stays with your team.

In practice

Home Service Inquiries Your AI Front Desk Handles

Two example conversations: on the website a homeowner with a leaking water heater asks about the service-call fee and books a visit; on WhatsApp a homeowner with a burst pipe is given the shut-off note and emergency line, and leaves an address and callback number for the on-call technician
Illustrative examples. Urgent messages get your emergency line and safety note first; severity and dispatch stay with your team.

No Heat

“My furnace stopped working.” The AI shows your emergency number and safety note, then collects the address, system type, and a callback number for your on-call tech.

Seasonal Tune-Up

“Do you do AC tune-ups?” The AI confirms from your service list, shares the price, and shares your booking link.

Dripping Faucet

“I have a dripping faucet.” The AI explains your repair service from your content, collects the address and a number, and shares the request link.

Water Heater Quote

“How much to replace a water heater?” The AI shares the range from your price list, collects tank size and gas or electric, and sends the details to your estimator.

Service Area Question

“Do you service my zip code?” The AI answers from the service-area list you provide, or hands the question to a person if the area is not on it.

New System Installation

“I need a new AC system.” The AI collects square footage, stories, current system, and a callback number for your estimator. Sizing stays with your team.

Sparking Outlet

“My outlet is sparking.” The AI shows the safety note and emergency number you wrote, then collects the address and a number for your on-call electrician.

Warranty Question

On WhatsApp: “Is my water heater still under warranty?” The AI explains the warranty terms you added and collects the install date and contact for your team to check.

Multi-Trade Request

On Messenger: “I need both plumbing and electrical work.” The AI collects details for both trades in one conversation and emails your team a single summary.

Outcomes

Benefits for Your Home Service Business

Service requests from website, WhatsApp, Instagram, and Facebook, and the email the office receives with contact details, the trade, booked visit time, and a short summary of the issue
Every request lands in one list, and your team gets an email with the job details and the full conversation. Sample data.

Fewer Interruptions Mid-Job

Repeat questions about pricing, service area, and hours get answered while your technicians stay on installations and repairs.

Request Details in One Email

Trade, address, issue, and preferred contact arrive together before a team member follows up, including for enquiries that come in after you close.

A Clear Path for Urgent Requests

Your emergency number and safety note come up on urgent language, and the details reach your on-call team by email. Severity and dispatch stay human decisions.

Consistent Answers on Every Channel

Pricing, coverage, and service answers come from your own content, so the customer hears the same thing no matter where they ask.

Four Channels, One Setup

The same AI front desk answers on your website, WhatsApp, Instagram, and Messenger with the same business information and instructions.

Technicians Arrive Briefed

Job details, home information, and the issue description are in the email before the visit, so the right parts come along.

Who it fits

Perfect For

HVAC Contractors

Heating and cooling companies handling installations, repairs, and seasonal maintenance

Plumbing Services

Plumbers handling emergency repairs, fixture installation, and drain cleaning services

Electrical Contractors

Electricians providing panel upgrades, wiring work, lighting installation, and repairs

Simple Pricing for Home Service Businesses

Try any plan free for 7 days

Plus

For solo contractors

$40/mo
Start Plus Plan

Key Features:

  • 3,000 AI responses per month
  • 1 chatbot
  • 4 channels per chatbot
  • Instagram, WhatsApp available
  • 40MB knowledge source per chatbot
  • Calendar, downloads, videos
  • + 4 more features
Most Popular

Pro

For service companies

$100/mo
Start Pro Plan

Key Features:

  • 12,000 AI responses per month
  • 2 chatbots
  • 8 channels (4 per chatbot)
  • Remove Hyperleap branding
  • 40MB knowledge source per chatbot
  • Link tracking & login
  • + 3 more features

Max

For large service providers

$200/mo
Contact Sales

Key Features:

  • 30,000 AI responses per month
  • 5 chatbots
  • 20 channels (4 per chatbot)
  • Remove Hyperleap branding
  • 40MB knowledge source per chatbot
  • Multi-variant (locations, courses, etc) ($40/mo + 2x credits)
  • + 3 more features
7-day free trial
Cancel anytime
Full features during trial
Upgrade anytime

7-day free trial: Try any plan risk-free • See all plan details →

All plans include: Multi-channel deployment • Priority support

Add-ons: Studio & API ($99 one-time on Plus/Pro/Max) • Multi-variant (locations, courses, etc) ($40/mo + 2x credits on Pro/Max) • OTP Verification (usage-based on Pro/Max)

You stay in control

Why Home Service Contractors Choose Hyperleap

The home services company's AI instructions in Hyperleap AI, including rules never to diagnose equipment, suggest DIY repairs, quote a final price, or promise an arrival time, next to the company's chat widget
You write the rules: what it answers, when it routes to your team, and what it never does. Sample company instructions.

No Technical Skills Required

Paste your website URL and add one script tag; you are live in under 5 minutes. Your price lists, service area, and emergency instructions are tuning you add afterwards.

Works With Your Existing Tools

Books service calls through Calendly or Cal.com, or shares your booking link. No need to change your current dispatch or field service management system.

Multi-Language Support

Communicate with customers in 100+ languages automatically. Perfect for serving diverse communities without hiring multilingual dispatchers.

Built for Contractors

Comes with a home services starting prompt and the questions these trades actually get asked. You add your service lists, price lists, and emergency contact.

Frequently Asked Questions

What does an AI front desk do for a home service contractor?+

It answers the questions that land on you all day: services, hours, service area, pricing, and what happens on a visit. It answers only from your website, PDFs, and price list, captures the customer's name, number, address, and request, and emails your team a clean summary.

Can a home services AI agent handle emergencies like a burst pipe or gas smell?+

It routes them. Urgent language brings up your emergency number and any safety note you wrote (gas smell, sparking outlet, flooding), then it collects the address and a callback number for your on-call team. It does not judge severity or promise an arrival time.

How does it handle HVAC, plumbing, and electrical in one business?+

You add the service list and price list for each trade, and it answers from them. It collects the details relevant to the request (system type, fixture, panel) and includes the trade in the email to your team so the right person follows up.

Can the AI quote a repair or installation?+

It shares the price list you give it and collects the details your estimator needs: the issue, property type, and timeline. It does not calculate or promise a final quote. Diagnosis and final pricing stay with your team.

Can it book service calls?+

Yes, if you use Calendly or Cal.com. It captures the request details, then checks your live availability, offers real open times, and books the one the customer picks in the chat; they get the calendar invite by email. In-chat booking with Calendly needs Calendly Standard or higher. With a service-request form or other tool, it shares your link.

How quickly can a home services AI front desk go live?+

Under 5 minutes. Paste your website URL, Studio reads it and drafts a starting prompt, and you add one script tag. Attaching your price lists, service area, and emergency instructions helps refine the answers.

How Home Services AI agents work

Four guides that explain the technology behind every home services AI agent — from how it answers accurately to how it routes the right requests to your team.

Home Services Resources

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Ready to Add an AI Front Desk?

Answer HVAC, plumbing, and electrical questions and capture service requests on your website, WhatsApp, Instagram, and Messenger. Start for free today.

Advanced

Ask AI about your customer conversations.

Connect Claude or another compatible AI tool to your Home Services agent’s customer details and conversations. Then ask questions such as “What did customers ask this week?” This connection, called MCP, is included on every plan.

Ask Claude about your leads

Explore Hyperleap AI

An AI front desk that answers customer questions, collects contact details, and books appointments on your website and messaging channels.