Property management AI front desk · Replies around the clock

An AI front desk for
property management teams

Answer leasing and tenant FAQs, capture maintenance requests, and share tour links across Website, WhatsApp, Instagram, and Messenger.

A digital front desk from $40/moWhy an agent, not a chatbot →

<5 minutes
Basic deployment with approved property information
4 channels
Website, WhatsApp, Instagram, and Messenger
100+ languages
Answer prospects and tenants in their preferred language

See It In Action

See how the AI front desk answers approved questions, captures requests, and keeps property decisions with your team.

  • Captures maintenance-request details
  • Shares your existing tour link
  • Answers lease and payment questions
  • Works across four digital channels
AI
Cityview Property Management
Online now
Maintenance Request
Type a message...

Without Hyperleap AI

  • Maintenance requests arrive after hours without complete unit or contact details
  • Prospects wait for answers about availability, amenities, and tour steps
  • Staff repeat the same renewal-process and community-policy answers
  • Rent-payment questions create phone tag with working tenants
  • Inquiries arrive across several channels with inconsistent context
  • Visitors have to hunt for the right tour or maintenance-request link

With Hyperleap AI

  • The AI captures maintenance-request details and surfaces configured emergency instructions
  • Prospects get approved availability, amenity, and tour-process answers
  • It explains published renewal, application, and move-in procedures
  • It shares approved payment-portal links and payment-method information
  • It shares your existing tour link without creating or confirming appointments
  • One setup covers Website, WhatsApp, Instagram, and Messenger

Everything Property Managers Need

Give prospects and tenants clear answers while keeping dispatch, lease changes, access, and scheduling with your team.

Maintenance Request Intake

Collect unit, issue, contact, and photo details. Urgent language can surface your configured emergency instructions or contact for human handoff.

Tour Link Sharing

Answer from approved listing information and share your existing tour-request link. Hyperleap does not confirm availability or provide access codes.

Lease Inquiries

Answer approved questions about renewal processes, application steps, move-in procedures, pet policies, and building amenities.

Payment Process Answers

Share approved payment-portal links, accepted methods, deadlines, and fee policies during inbound conversations. No proactive reminders are sent.

Tenant FAQ Answers

Explain published building policies, parking, package procedures, and move-in or move-out steps, then hand account-specific cases to staff.

100+ Languages

Serve diverse tenant populations in their native language. AI auto-detects and responds appropriately.

Real Conversations Your AI Handles

Midnight Water Leak

A tenant reports a ceiling leak overnight. The AI surfaces your configured emergency contact and collects the unit, contact, and issue details for handoff.

Sunday Showing Request

A prospect finds a listing on Sunday evening. The AI answers from approved listing information and shares the existing tour-request link.

No Heat Emergency

A tenant reports no heat. The AI shows your approved emergency instructions and contact, then collects details without diagnosing or confirming dispatch.

Lease Renewal Question

A tenant asks when the lease ends. The AI explains the published renewal process and collects unit information for the leasing team.

Application Status

An applicant checks status after hours. The AI explains the approved process and sends account-specific questions to staff.

Appliance Repair

A tenant reports a refrigerator problem. The AI collects the unit, appliance, issue description, and callback details for maintenance.

Parking Questions

A new tenant asks about parking. The AI explains the assigned-space, guest-parking, and permit information your property has approved.

Move-Out Coordination

A tenant asks about moving out. The AI explains the published inspection and forwarding-address steps and refers account decisions to staff.

Rent Payment Help

A tenant asks how to pay rent online. The AI shares the approved payment-portal link, methods, and deadlines without accessing the account.

Why Property Managers Use Hyperleap AI

Capture Maintenance Context

Collect unit, issue, photo, and contact details before a team member follows up, including after-hours requests.

Reduce Staff Workload

Let the AI front desk answer repeat policy and process questions so staff can focus on account-specific work.

Give Prospects a Next Step

Answer approved leasing questions and share your tour-request link whenever a prospect starts a conversation.

Keep Answers Consistent

Use the same approved property information across Website, WhatsApp, Instagram, and Messenger.

Enterprise Security

Capture only the information needed for the request and keep payment or lease decisions outside the chat flow.

Support Multiple Properties

Maintain approved details for different properties and route the conversation using the building information supplied by the visitor.

Built for Every Type of Property Manager

Residential Managers

Answer approved leasing and tenant questions, capture maintenance requests, and share tour links for apartments, condos, and townhomes.

Multi-Family Portfolios

Keep approved property details organized across multiple buildings while account-specific decisions stay with staff.

Commercial Properties

Answer published property questions and collect work-order or leasing-request details for offices, retail, and mixed-use properties.

Managing a portfolio across multiple buildings? See how one AI chatbot serves every location with per-building details from a single knowledge base.

Simple Pricing for Property Managers

Try any plan free for 7 days

Plus

For independent landlords

$40/mo
Start Plus Plan

Key Features:

  • 3,000 AI responses per month
  • 1 chatbot
  • 4 channels per chatbot
  • Instagram, WhatsApp available
  • 40MB knowledge source per chatbot
  • Calendar, downloads, videos
  • + 4 more features
Most Popular

Pro

For property management firms

$100/mo
Start Pro Plan

Key Features:

  • 12,000 AI responses per month
  • 2 chatbots
  • 8 channels (4 per chatbot)
  • Remove Hyperleap branding
  • 40MB knowledge source per chatbot
  • Link tracking & login
  • + 3 more features

Max

For large portfolios

$200/mo
Contact Sales

Key Features:

  • 30,000 AI responses per month
  • 5 chatbots
  • 20 channels (4 per chatbot)
  • Remove Hyperleap branding
  • 40MB knowledge source per chatbot
  • Hierarchical retrieval ($40/mo + 2x credits)
  • + 3 more features
7-day free trial
Cancel anytime
Full features during trial
Upgrade anytime

7-day free trial: Try any plan risk-free • See all plan details →

All plans include: Multi-channel deployment • Priority support

Add-ons: Studio & API ($99 one-time on Plus/Pro/Max) • Hierarchical Retrieval ($40/mo + 2x credits on Pro/Max) • OTP Verification (usage-based on Pro/Max)

Why Property Managers Choose Hyperleap AI

Configured for Your Properties

Use your own listings, policies, amenities, payment links, emergency instructions, and handoff rules.

Enterprise Security

Keep payment, lease, access, and account-specific decisions with your staff instead of exposing them through a public chat.

No Technical Skills Required

Add the website widget and connect supported channels. A basic deployment with approved information takes under 5 minutes.

Human Handoff When Needed

Urgent language and account-specific questions can surface your configured contact path and pass collected context to staff.

Frequently Asked Questions

What can a property management chatbot handle?+

It answers approved questions about available units, amenities, lease policies, rent-payment procedures, parking, and move-in or move-out steps. It can also capture prospect, tenant, and maintenance-request details for your team.

Which chatbot tools handle leasing, renewals, and maintenance?+

Hyperleap supports inbound questions across the leasing and tenant lifecycle using your approved information. It can explain the renewal process, capture maintenance requests, and hand account-specific questions to staff, but it does not alter leases or maintenance systems on its own.

Can chatbots handle maintenance requests too?+

Yes. The AI can collect the unit, issue description, contact details, and photos when supplied. For urgent language, it can surface your configured emergency instructions or contact; diagnosis and dispatch remain with your team.

Which AI chat systems help manage tenant inquiries at scale?+

Look for a system that uses your approved property information consistently across channels, supports human handoff, and keeps account-specific decisions with staff. Hyperleap covers Website, WhatsApp, Instagram, and Messenger from one setup.

Can a leasing chatbot schedule property tours?+

Hyperleap can answer approved availability questions and share your existing tour or booking link. It does not create, reschedule, confirm, or grant access to tours on its own.

How quickly can a property management chatbot go live?+

A basic Hyperleap AI front desk can be deployed in under 5 minutes. Add approved property information, choose the channels you want, and review the answers before publishing.

How Property Management AI agents work

Four guides that explain the technology behind every property management AI agent — from how it answers accurately to how it routes the right requests to your team.

Property Management Resources

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How Slow Response Times Cost Businesses

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AI Chatbot vs Receptionist: Cost Comparison for SMBs

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How to Choose an AI Chatbot Platform

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The State of AI Customer Service for Small Businesses in 2026

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Ready to Add an AI Front Desk?

Answer leasing and tenant FAQs and capture maintenance requests across four digital channels. Start your 7-day free trial today.

Advanced

Your front desk reports to you.

Your front desk reports to you. As your Property management agent handles customer conversations, Hyperleap exposes approved lead and conversation context through APIs and MCP — included on every plan. Ask questions like "Which leads from this week haven't been followed up?" or "What are customers asking that our website doesn't answer?" — directly from Claude Desktop, Cursor, or other MCP-aware tools.

Ask Claude about your leads

Explore Hyperleap AI

AI customer service agents that answer FAQs, capture leads, and book appointments across Website, WhatsApp, Instagram, and Facebook Messenger.