Property Management AI Front Desk · Replies while you're on site

The same tenant questions,
all day, landing on your team.

The AI front desk for property management teams. Answer leasing and tenant questions. Collect maintenance requests with the unit number and share your tour link.

Intake on your website, WhatsApp, Instagram, and Messenger — from $40/moWhy an agent, not a chatbot →

<5 minutes
Live from your website URL and one script tag
4 channels
Website, WhatsApp, Instagram DM, Messenger — one inbox
Routes emergencies
Shares your emergency line and collects the unit and callback number

See It In Action

See how the AI front desk handles real property inquiries — a leak, a showing request, and a lease question.

  • Captures maintenance requests with unit and callback number
  • Shares your tour link and collects name and phone
  • Answers lease, policy, and payment questions
  • Works on your website, WhatsApp, Instagram, and Facebook
AI
Cityview Property Management
Online now
Maintenance Request
Type a message...

Without Hyperleap AI

  • "Is the 2BR still available?" lands on you during a move-in
  • Maintenance requests arrive without the unit or a callback number
  • Staff repeat the same renewal and pet-policy answers all day
  • Rent-payment questions turn into phone tag with working tenants
  • Inquiries arrive on four channels with no shared context
  • Prospects hunt for the tour link, then give up

With Hyperleap AI

  • Every inquiry answered in seconds, whether your team is on site or not
  • Maintenance requests arrive with unit, issue, photos, and callback number
  • Consistent answers to renewal, application, and move-in questions
  • Tenants get your payment-portal link and deadlines without calling
  • Prospects get your tour link without waiting
  • Your team gets an email summary of every request

Everything Property Managers Need

From first question to tour link, the AI front desk handles first contact. Dispatch, lease changes, and access stay with your team.

Maintenance Request Intake

Collects unit, issue, photos, and callback number. Emergencies get your emergency line and route straight to your team.

Tour Link Sharing

Answers availability questions from your listings and shares your tour link. Your leasing team confirms the tour.

Lease Inquiries

Answers questions about renewals, applications, move-in steps, pet policies, and amenities from your own policies and PDFs.

Payment Process Answers

Shares your payment-portal link, accepted methods, deadlines, and fee policies when a tenant asks.

Tenant FAQ Answers

Explains building policies, parking, package procedures, and move-out steps. Account-specific cases route to staff.

100+ Languages

Serve tenants in their own language. The AI detects and replies in Spanish, Mandarin, Arabic, and more.

Real Conversations Your AI Handles

Water Leak

"Water is coming through my ceiling." AI shares your emergency line, collects unit and callback number, and routes to the on-call team.

Showing Request

"Is the 2BR on Main St still available?" AI answers from your listing and shares your tour link.

No Heat

"Our heating stopped working." AI shares your emergency instructions, collects the unit and a callback number, and routes to maintenance.

Lease Renewal Question

"When does my lease end?" AI explains your renewal process and routes the account question to the leasing team.

Application Status

"Has my application been approved?" AI explains your process and timeline, then routes the status check to staff.

Appliance Repair

"My fridge stopped cooling." AI collects unit, appliance, description, and callback number for maintenance.

Parking Questions

"Where can my guests park?" AI explains assigned spaces, guest parking, and permits from your building policy.

Move-Out Coordination

"What do I need to do before I move out?" AI walks through your inspection and forwarding-address steps.

Rent Payment Help

"How do I pay rent online?" AI shares your payment-portal link, accepted methods, and the due date.

Why Property Managers Use Hyperleap AI

Capture Maintenance Context

Unit, issue, photos, and callback number arrive by email before a team member picks up the request.

Fewer Interruptions, Same Answers

The "what is the pet policy?" questions get answered without pulling your team off a move-in or an inspection.

Give Prospects a Next Step

Prospects get an answer and your tour link the moment they ask, instead of a form and a wait.

Keep Answers Consistent

One set of answers, drawn from your listings and policies, across the website and every messaging channel.

Only What the Request Needs

Collects the details for the request and nothing more. Payment and lease decisions stay outside the chat.

Support Multiple Properties

Give it the details for each building and it answers using the property the visitor names.

Built for Every Type of Property Manager

Residential Managers

Answers leasing and tenant questions, captures maintenance requests, and shares tour links for apartments, condos, and townhomes.

Multi-Family Portfolios

One front desk across many buildings, with account-specific decisions kept with staff.

Commercial Properties

Answers property questions and collects work-order or leasing-request details for offices, retail, and mixed-use properties.

Managing a portfolio across multiple buildings? See how one AI front desk serves every location with per-building details from one setup.

Simple Pricing for Property Managers

Try any plan free for 7 days

Plus

For independent landlords

$40/mo
Start Plus Plan

Key Features:

  • 3,000 AI responses per month
  • 1 chatbot
  • 4 channels per chatbot
  • Instagram, WhatsApp available
  • 40MB knowledge source per chatbot
  • Calendar, downloads, videos
  • + 4 more features
Most Popular

Pro

For property management firms

$100/mo
Start Pro Plan

Key Features:

  • 12,000 AI responses per month
  • 2 chatbots
  • 8 channels (4 per chatbot)
  • Remove Hyperleap branding
  • 40MB knowledge source per chatbot
  • Link tracking & login
  • + 3 more features

Max

For large portfolios

$200/mo
Contact Sales

Key Features:

  • 30,000 AI responses per month
  • 5 chatbots
  • 20 channels (4 per chatbot)
  • Remove Hyperleap branding
  • 40MB knowledge source per chatbot
  • Hierarchical retrieval ($40/mo + 2x credits)
  • + 3 more features
7-day free trial
Cancel anytime
Full features during trial
Upgrade anytime

7-day free trial: Try any plan risk-free • See all plan details →

All plans include: Multi-channel deployment • Priority support

Add-ons: Studio & API ($99 one-time on Plus/Pro/Max) • Hierarchical Retrieval ($40/mo + 2x credits on Pro/Max) • OTP Verification (usage-based on Pro/Max)

Why Property Managers Choose Hyperleap AI

Built for Property Management

Comes with a property-management starting prompt and the questions your team actually gets asked — availability, policies, payments, and repairs.

Enterprise Security

Payment, lease, access, and account-specific decisions stay with your staff. Transcripts are encrypted and never used for model training.

No Technical Skills Required

Add one line of code to your website. Connect social channels in 5 minutes. No developers or IT team needed.

Human Handoff When Needed

Emergencies and account-specific questions get routed to your team with full conversation context.

Frequently Asked Questions

What does an AI front desk do for a property management team?+

It answers the questions that interrupt your day — is the 2BR still available, what is the pet policy, how do I pay rent, when is move-out inspection — from your listings, policies, and PDFs. It captures prospect, tenant, and maintenance-request details, shares your tour link, and emails your team a clean summary. Account-specific decisions route to staff.

Does it handle leasing, renewals, and maintenance?+

It answers inbound questions across the leasing and tenant lifecycle. It explains your renewal process, captures maintenance requests, and hands account-specific questions to staff. It does not change leases or touch your maintenance workflow on its own.

How does it handle a maintenance emergency?+

It shares your emergency contact, collects the unit, a description, and a callback number, and routes the request to your team. Working out the fault and dispatching a contractor stay with you.

Does it work across several buildings?+

Yes. Give it the details for each property and it answers using the building the visitor names. Every conversation from every channel — Website, WhatsApp, Instagram, and Messenger — lands in one inbox.

Can it book property tours?+

It answers availability questions from your listings and shares your existing tour or booking link. Your leasing team confirms the tour and handles access.

How quickly can a property management team go live?+

Under 5 minutes: paste your website URL and add one script tag. Then add property policies, payment links, and emergency instructions.

How Property Management AI agents work

Four guides that explain the technology behind every property management AI agent — from how it answers accurately to how it routes the right requests to your team.

Property Management Resources

Learn more about AI chatbots for property management with our guides and comparisons.

What Is Ticket Deflection and How to Measure It

Ticket deflection defined: how it differs from containment and self-service rate, the formula, a worked example, and how to measure it without a helpdesk.

Read guide

Property Management Chatbot: A Buyer's Guide

What a property management chatbot actually automates — leasing FAQs, pet policy, maintenance intake — and what still needs your team, pricing included.

Read guide

Chatbots for Property Management: Pets, Maintenance & More

How a property-management chatbot answers pet-policy questions and captures maintenance requests — and where its honest boundaries are.

Read guide

Speed to Lead in Real Estate: 78% Pick First Responder

78% of buyers work with the first agent who responds. Most agents take 15+ hours.

Read guide

How to Automate Property Inquiry Follow-ups

Never lose a property lead again with automated inquiry capture and follow-up.

Read guide

How Slow Response Times Cost Businesses

Research shows 78% of customers buy from the first responder.

Read guide

AI Chatbot vs Receptionist: Cost Comparison for SMBs

Should your small business hire a receptionist or deploy an AI chatbot? A practical cost comparison covering availability, scalability, and ROI.

Read guide

Response Time and Conversion Rates by Industry

Industry-by-industry breakdown of how response speed impacts conversion rates.

Read guide

Best AI Chatbots for Real Estate (2025)

Compare chatbots for real estate lead generation.

View comparison

Best AI Receptionist Software (2026)

Compare voice AI answering services vs. chat-first AI receptionists by cost, channels, and setup.

View comparison

Best No-Code Chatbot Builders (2026)

Compare no-code chatbot platforms that let you build AI chatbots without coding.

View comparison

Best Multi-Channel Chatbots (2026)

Compare chatbots that work across website, WhatsApp, Instagram, and Facebook.

View comparison

Ready to Take the Front Desk Off Your Team's Plate?

Every tenant question and maintenance request answered and routed while your team works. Start for free today.

Advanced

Ask AI about your customer conversations.

Connect Claude or another compatible AI tool to your Property management agent’s customer details and conversations. Then ask questions such as “What did customers ask this week?” This connection, called MCP, is included on every plan.

Ask Claude about your leads

Explore Hyperleap AI

An AI front desk that answers customer questions, collects contact details, and shares booking links on your website and messaging channels.