WidgetEvery plan
Send a suggestion with one tap
A new Send on click switch makes suggestion buttons send right away, so visitors don't have to tap the suggestion and then press send.
Read the full updateProduct log
Product Updates
What we've shipped, newest first. Each entry says what changed, how to use it, and which plans get it.
60 updates since January 2026 · See what's next on the roadmap
November 2026
- KnowledgeEvery plan
Import large websites from one sitemap
The sitemap picker now loads up to 10,000 pages, Import All sends big sitemaps in batches, and knowledge bases with over 1,000 pages open normally.
Read the full update - BookingPro and Max
Booking cards show meeting length and location
Slot cards show how long a meeting is and where it happens, Calendly bookings fail less often, and Studio warns you when in-chat booking can't work.
Read the full update - WidgetEvery plan
Style the message box, and let the launcher message fade away
Set the colours of the box where visitors type, and choose how many seconds the message beside the chat button stays before it fades.
Read the full update - PerformanceEvery plan
Faster replies for your visitors, and a quicker Studio
Your chatbot starts and finishes replies sooner, and Studio opens faster and stays smooth in long chats. There's nothing to turn on.
Read the full update - BehaviourEvery plan
Write your chatbot's Behaviour from your website
Generate a chatbot's Behaviour instructions from your website right on the Behaviour tab, review and edit them, then apply. Formatting now stays readable.
Read the full update - LeadsEvery plan
See which campaign brought each website lead
Website leads now show the campaign, keyword, ad click and landing page they arrived with, in Studio, in your lead export and in the lead webhook.
Read the full update
October 2026
- WidgetEvery plan
Put your own image on the chat button
Upload a mascot, avatar or logo and it fills the round chat button on your website, so the chat looks like part of your brand.
Read the full update - BillingEvery plan
Know before your credits run out, and when they do
Studio warns you once as credits run low, emails you if they run out, and your visitors see a polite note instead of a broken chat.
Read the full update - WidgetEvery plan
A refreshed look for the chat widget
A cleaner header, rounder bubbles, a pill-shaped reply box and an animated open. New chatbots start on it, and existing ones can switch with one toggle.
Read the full update - SecurityEvery plan
Security improvements across chat, Studio and your team
New protections for your chatbot, data and team: less shown to visitors, safer handling of the links and keys you add, and tighter team rules.
Read the full update - StudioEvery plan
Studio now explains when a chatbot needs a clearer business purpose
Before a chatbot goes live or joins a channel, Studio checks that its Behaviour says which business it serves. If not, it tells you why and what to change.
Read the full update - AI modelsSuite add-on
Effort and Thinking settings for Claude on your own key
When a prompt, persona, tool or assistant runs Claude on your own Anthropic key, you can now choose how hard it thinks before answering.
Read the full update - WidgetEvery plan
Visitors can download their chat transcript
Website visitors can now save a copy of their conversation from the chat's menu. It's a plain-text file with every message, note and booking confirmation.
Read the full update - ConversationsPro and Max
Hand a chat back to the AI with one click
A Hand back to AI button now sits in the live takeover view. You can also let website visitors switch back to the AI themselves when they're done.
Read the full update - LeadsEvery plan
Verified notification emails for each chatbot
Add your team's addresses to a chatbot once, confirm them, and pick who gets lead emails, transcripts and Agentic Workflow emails. Changes apply right away.
Read the full update - AutomationPro and Max
Agentic Workflow: your team gets an email after each conversation
Once a conversation goes quiet, the AI reads it and emails your team when your instructions call for it. One credit per run, on Pro and Max.
Read the full update - ConversationsPro and Max
Visitors now see when a person joins the chat
When a teammate takes over a website chat, the visitor sees who joined and when the AI is back. Each teammate chooses the name visitors see.
Read the full update - AI modelsEvery plan
GPT-6 Luna and Claude Haiku 5.5, included on every plan
Two current AI models now come with every plan: GPT-6 Luna, the default, and Claude Haiku 5.5. Each reply counts as one response, whichever you pick.
Read the full update - StudioEvery plan
A new chatbot dashboard: how it's doing and where it's live
The redesigned dashboard compares your numbers with the previous period, shows where your chatbot is live, and helps you get your first conversations.
Read the full update
September 2026
- KnowledgePro and Max · paid add-on
Multi-variant: answers from the right location, course or plan
For businesses with several similar locations, courses or plans: answers from the right one, compares across all of them, and asks which one when unclear.
Read the full update - StudioEvery plan
Use Studio in French, Spanish or Portuguese
The Studio dashboard your team works in is now available in French, Spanish and Portuguese as well as English. Pick yours from the user menu.
Read the full update - StudioEvery plan
Switch between chatbots without leaving the page
A searchable chatbot switcher on the dashboard, builder and leads pages takes you straight to the same page for another chatbot.
Read the full update - ConversationsPro and Max
Human handoff: step into any live conversation
Visitors can ask for a person, your team is alerted in Studio, and any teammate can take over a live chat, including on WhatsApp, Instagram and Messenger.
Read the full update - BookingPro and Max
Book appointments in the chat with Calendly and Cal.com
Your chatbot can now read your live Calendly or Cal.com availability, offer real open times and book the meeting without the customer leaving the chat.
Read the full update - IntegrationsPro and Max
Actions: let your chatbot look things up and send data to your API
Connect your chatbot to your own API. It can check an order, look up stock or submit a request mid-conversation, on your website and social channels.
Read the full update - KnowledgeEvery plan
Manage your chatbot's knowledge from a Sources tab in the builder
The websites, documents, text and FAQs your chatbot answers from now have their own Sources tab in the builder, so you can add and edit them without leaving.
Read the full update - StudioEvery plan
Version history: see what changed and restore any version
Every published version of your chatbot is now kept. See what changed section by section, preview an old version, and restore it to your draft.
Read the full update - ConversationsEvery plan
Follow-up suggestions now come from the reply they follow
The AI that writes each answer now suggests the next questions too, so suggestions match the reply and arrive with it instead of after it.
Read the full update
August 2026
July 2026
- LeadsEvery plan
Ask your own questions on the lead form
Add up to six questions of your own to the website lead form, as text boxes or dropdowns, and get the answers with every lead.
Read the full update - KnowledgeEvery plan
Steadier answers from your website and documents
Your chatbot now skips site menus and footers when it reads your pages, and stays on topic in follow-ups, so the same question gets the same answer.
Read the full update - ConversationsEvery plan
Long conversations stay quick, and bot loops stop on their own
Long chats now stay fast because older messages are summarised for the AI, and a loop guard stops another bot from using up your responses on social channels.
Read the full update - WidgetEvery plan
Replies now appear smoothly as they're written
Website chat replies no longer arrive in jumpy bursts. Text flows in at a steady pace with a soft fade, and the chat scrolls along with it.
Read the full update - StudioEvery plan
Design your chatbot by clicking on it
One Design tab now holds every look-and-words setting. Pick a screen, see it in the preview, and click any part of it to jump to its settings.
Read the full update - StudioEvery plan
A cleaner Studio, and a chatbot list that shows what's live
Studio has a calmer, more consistent look, and your chatbot list now shows which chatbots are live, where they're installed and which channels they're on.
Read the full update
May 2026
- WidgetEvery plan
Put the chat right on your page with the inline embed
Besides the usual floating chat button, you can now place your chatbot inside your page, on a contact or support page, as part of the layout.
Read the full update - WidgetEvery plan
Move the chat button clear of your own buttons
Nudge the chat button in from the corner of the page, with separate settings for desktop and mobile, so it never covers your cookie banner or cart.
Read the full update
April 2026
- KnowledgePro and Max
Upload brochures and photos your chatbot can share in chat
Upload up to 10 documents or images at once, 15MB each, and your chatbot shares the right one as a card when a visitor asks for it.
Read the full update - ChannelsPro and Max
Photos, documents and videos as tappable cards in every channel
When a customer asks to see something, your AI agent sends the right photo, brochure or video as a card with one tap-to-open button, shaped for each channel.
Read the full update - KnowledgeEvery plan
Import up to 200 FAQs at once from a CSV file
Already have your FAQs in a spreadsheet? Upload them as a CSV with question and answer columns, check every row in a preview, and import them in one go.
Read the full update - SetupEvery plan
Your chatbot picks up your logo and colours from your website
Give Studio your website and it brings in your brand colour, logo and header image, so your chat window matches your site without any design work.
Read the full update - IntegrationsEvery plan
Personal MCP keys: each person's assistant sees only their leads
MCP keys now belong to a person. When a teammate connects Claude or ChatGPT, it sees only the leads that teammate can already see in Studio.
Read the full update - IntegrationsEvery plan
Ask Claude or ChatGPT about your leads
Connect Claude, ChatGPT, Cursor or another MCP-compatible assistant to Hyperleap with one sign-in, then ask about your leads and conversations in plain English.
Read the full update
March 2026
- KnowledgeEvery plan
Keep your knowledge base in step with your sitemap
Studio now remembers the sitemap you imported from. Check it any time to see which pages are new, and import only those instead of the whole site again.
Read the full update - SetupEvery plan
A setup checklist that shows what's left before you go live
Chatbots made with quick start now open with a short checklist in the builder. It ticks itself off as you add knowledge and publish, then gets out of the way.
Read the full update - LeadsPro and Max · paid add-on
Verify visitors' phone numbers with a pay-as-you-go OTP wallet
Website visitors confirm their phone number with a one-time code before they chat. Pay per code from an OTP wallet, with a clear rate per country.
Read the full update - AI modelsEvery plan · BYOK
Use your own OpenAI or Anthropic key for your AI agent
Add your own OpenAI or Anthropic API key in Studio and pick that provider's models for your agent, listed separately from the models included in your plan.
Read the full update - KnowledgeEvery plan
Upload several documents to your knowledge base at once
Pick a whole folder's worth of PDFs, Word files and spreadsheets in one go. Each file keeps its own name and overview, and they all upload together.
Read the full update
February 2026
- StudioEvery plan
Settings and asset changes now wait in your draft until you publish
Changing a chatbot's settings or assets no longer touches the live chatbot. Every edit goes into a draft, so visitors see nothing new until you publish.
Read the full update - WidgetEvery plan
Change the status, restart and command hint text in your chat window
Three bits of chat window text that were fixed in English are now yours to edit: the status under your chatbot's name, the restart option and the command hint.
Read the full update - KnowledgeEvery plan
Import hundreds of web pages at once, and pick exactly which
Add many pages from a list or your sitemap in one go, filter the sitemap by path, and keep working while the pages import in the background.
Read the full update - BehaviourEvery plan
Guardrails and a fallback response for your chatbot
Write what your chatbot must never do, and what it should say when it can't answer, in their own fields. Both apply on every channel and every reply.
Read the full update - IntegrationsPro and Max
Webhooks: send leads and conversations to your own systems
Your chatbot can now notify your own systems the moment a lead is captured, a conversation starts, a message arrives or a meeting is booked, on every channel.
Read the full update - ChannelsEvery plan
WhatsApp, Instagram and Messenger connections now renew themselves
Your WhatsApp, Instagram and Messenger connections now renew before they expire, and you get an email if one ever needs reconnecting by hand.
Read the full update - BillingEvery plan
See what a request costs, and top up credits in Studio
Studio now shows how many credits an AI request uses before you send it, warns you when your balance runs low, and lets admins buy credit packs in a click.
Read the full update
January 2026
- SetupEvery plan
Quick Start: paste your website, get a working chatbot
Quick Start builds your first chatbot from your website address: a name, a welcome message, a starting prompt and your page as knowledge, ready in minutes.
Read the full update - StudioSuite add-on
Web search for Prompts and Personas
Turn on Web Search in a Prompt or Persona and supported OpenAI models can look things up online, with the sources listed under each answer.
Read the full update - SecurityEvery plan
Choose exactly which websites can run your chatbot
Allowed Domains now understands subdomains. Add example.com to cover every subdomain, or add one subdomain to allow only that site.
Read the full update - StudioEvery plan
A new sign-in and sign-up for Studio
Sign in with an email code or Google, join your team from an invite link, and stay signed in without surprise logouts when you come back to a tab.
Read the full update
Try the latest Hyperleap AI
Every update above is live in Studio today. Paste your website URL and your AI front desk is live in under 5 minutes.
Start for free