“Do you take VSP?”
Asked mid-exam, again.
The AI front desk for optometry practices. Answer vision plan and eyewear questions using your practice information. Collect contact details and share your booking link. Eye concerns go to your team.
From $40/mo · live in under 5 minutes·Why an agent, not a chatbot →
See It In Action
How your AI front desk handles the questions patients actually ask — exams, eyewear, and vision plans.
- Shares your booking link for exams and fittings, captures name and phone
- Answers frame, lens, and contact lens questions from your own catalogue
- Answers vision plan questions from the plan list you provide
- Works on your website, WhatsApp, Instagram DM, and Messenger
Without Hyperleap AI
- ✕"Do you take my vision plan?" asked while you are mid-exam or fitting frames
- ✕Patients on hold hang up and call the practice down the road
- ✕The same questions about lens options, brands, and hours answered by hand, every day
- ✕Contact lens reorder requests pile up in voicemail and get missed
- ✕Booking requests sit unread in an Instagram inbox
- ✕Front desk on the phone instead of with the patient at the optical counter
With Hyperleap AI
- Vision plan, lens, and hours questions answered in seconds, from your own documents
- The same correct answer on plans and brands every time
- Booking link shared and name and phone captured for the front desk
- Reorder requests captured with brand and contact details and emailed to your optical team
- One AI on your website, WhatsApp, Instagram DM, and Messenger
- Your team receives customer details by email while helping patients
Everything Optometry Practices Need
From first question to booking link, the AI front desk handles what interrupts your day and routes the rest.
Booking Link Sharing
Shares your booking link the moment a patient asks about an exam, fitting, or follow-up, then captures name and phone so the front desk has the details.
Eyewear & Lens Questions
Answers about frame brands, lens types, coatings, and contact lens options from your own catalogue and price list.
Multi-Channel Support
One AI on your website, WhatsApp, Instagram DM, and Facebook Messenger. Same answers on every channel.
Vision Plan Questions
Answers from the plan list you provide; your front desk verifies benefits before the visit.
Routes Eye Concerns
Anything about symptoms or an eye injury gets your urgent-care guidance first, then a name and number captured for your team. The AI does not judge severity.
100+ Languages
Auto-detects the patient's language — Spanish, Arabic, Mandarin, Portuguese and more — no multilingual hire.
Real Conversations Your AI Handles
Family Eye Exams
“"I need eye exams for my whole family." AI explains how to book multiple slots, shares your booking link, and captures name and phone.”
Contact Lens Reorder
“"I need to reorder my monthly contacts." AI captures name, phone, and current brand, and emails the request to your optical team.”
Frame Brands
“"What designer frames do you carry?" AI lists your brands and price ranges from your catalogue and shares the booking link for a try-on.”
Vision Plan Coverage
“"Does my EyeMed plan cover progressives?" AI confirms you accept EyeMed from your plan list and notes the front desk verifies benefits before the visit.”
Child Struggling at School
“"My child can't read the board at school." AI explains your pediatric exam from your website, shares the booking link, and captures the parent's details.”
Dry Eye Question
“"My eyes feel dry all the time." AI does not judge the cause — it explains your dry eye evaluation from your website and captures name and phone for your team.”
Prescription Sunglasses
“"Do you make prescription sunglasses?" AI explains your tint and frame options from your catalogue and shares the booking link for a fitting.”
Something in the Eye
“"I got something in my eye and it won't stop watering." AI gives your urgent-care guidance first, then takes name and number for your team.”
Vision Therapy Referral
“"My doctor recommended vision therapy for my child." AI explains your program from your website and shares the consultation booking link.”
Why Optometry Practices Choose an AI Front Desk
Fewer Interruptions at the Front Desk
Vision plan, lens, and hours questions get answered by the AI. Your staff stays with the patient at the optical counter.
Leads Land Warm
Name, phone, and what they asked about arrive in your inbox as a clean summary — no chasing voicemails.
Reorders Stop Piling Up
Contact lens reorder requests are captured with brand and contact details and emailed to your optical team the moment they come in.
Replies in Seconds
Patients get an answer while they are still on your site instead of hanging up on hold.
Every Enquiry Answered the Same Way
Plans, brands, and hours answered consistently from your own documents, in 100+ languages.
Live in Under 5 Minutes
Paste your website, add one script tag. Attach your plan list and frame catalogue afterwards as tuning.
Built for Every Type of Optometry Practice
Independent Optometrists
Solo practitioners and small practices where the optometrist is often the front desk too.
Full-Service Optical Shops
Practices with in-house dispensaries fielding frame, lens, and contact lens questions all day.
Multi-Location Practices
Optometry groups with several offices. Location-specific hours, addresses, and booking links.
Simple Pricing for Optometry Practices
Try any plan free for 7 days
Plus
For solo optometrists
Key Features:
- 3,000 AI responses per month
- 1 chatbot
- 4 channels per chatbot
- Instagram, WhatsApp available
- 40MB knowledge source per chatbot
- Calendar, downloads, videos
- + 4 more features
Pro
For growing practices
Key Features:
- 12,000 AI responses per month
- 2 chatbots
- 8 channels (4 per chatbot)
- Remove Hyperleap branding
- 40MB knowledge source per chatbot
- Link tracking & login
- + 3 more features
Max
For multi-location groups
Key Features:
- 30,000 AI responses per month
- 5 chatbots
- 20 channels (4 per chatbot)
- Remove Hyperleap branding
- 40MB knowledge source per chatbot
- Hierarchical retrieval ($40/mo + 2x credits)
- + 3 more features
7-day free trial: Try any plan risk-free • See all plan details →
All plans include: Multi-channel deployment • Priority support
Add-ons: Studio & API ($99 one-time on Plus/Pro/Max) • Hierarchical Retrieval ($40/mo + 2x credits on Pro/Max) • OTP Verification (usage-based on Pro/Max)
Why Optometry Practices Choose Hyperleap AI
Built for Eye Care
Comes with an optometry starting prompt and the questions this industry actually gets asked — plans, frames, reorders.
Privacy by Design
Designed to keep protected health information out of the chat. Compliance for your deployment stays with you.
No Tech Skills Needed
Paste your website URL, add one script tag. Connect WhatsApp, Instagram, and Messenger from the same dashboard.
Human Handoff When Needed
Eye concerns, urgent messages, and billing disputes route to your team with the full conversation.
Frequently Asked Questions
What does an AI front desk do for an optometry practice?+
It answers the questions that interrupt your day — which vision plans you take, which frame brands you carry, whether you do contact lens fittings, your hours — from your website, PDFs, and price list. It shares your booking link, captures name and phone, and emails your front desk a clean summary. Anything clinical or urgent routes to your team.
How does it handle contact lens reorders?+
It captures the patient's name, phone, and the brand they currently wear, and emails the request to your optical team. It does not look up prescriptions or place orders — your team does that from the summary.
Can it answer vision plan and insurance questions?+
It answers from the plan list you provide — which vision plans you accept, self-pay exam and eyewear pricing, payment options — and tells the patient that your front desk verifies specific benefits before the visit. It never checks coverage live.
What happens when a patient describes an urgent eye problem?+
The AI does not judge how serious it is. It gives your urgent-care guidance first — your emergency line, or the nearest emergency room — then offers to take the patient's name and number for your team. It routes; your optometrist decides.
Can it book eye exams for us?+
It shares your booking link and captures name and phone so the front desk has the details. It does not write into your practice-management system or confirm slots — there is no integration. Reschedule requests are emailed to your front desk.
How long does setup take?+
Live in under 5 minutes: paste your website URL and Studio imports your branding, detects your industry, and writes a starting prompt; then add one script tag. Attaching your vision plan list and frame catalogue helps refine the answers.
How Optometry AI agents work
Four guides that explain the technology behind every optometry AI agent — from how it answers accurately to how it routes the right requests to your team.
AI Agents by Industry
What a customer-facing AI agent does — and how it fits your industry.
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Resolve more inquiries instantly, on every channel, without adding headcount.
AI Receptionist
Answer, route, and book — 24/7, never offline.
RAG Chatbot
Document-grounded answers from your own knowledge — not guesses from the internet.
Optometry Resources
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View comparisonReady to Get the Front Desk Back?
Answer vision plan and eyewear questions, capture leads, and route eye concerns — from $40/mo. Start for free today.
Ask AI about your customer conversations.
Connect Claude or another compatible AI tool to your Optometry agent’s customer details and conversations. Then ask questions such as “What did customers ask this week?” This connection, called MCP, is included on every plan.
Ask Claude about your leads