Healthcare AI Front Desk

The same patient questions,
all day, landing on your front desk.

The AI front desk for clinics — it answers the questions that interrupt your day, captures name and phone, and shares your booking link, on your website, WhatsApp, Instagram, and Messenger. Emergencies route straight to your team; everything else lands in your inbox as a clean summary, in 100+ languages.

From $40/mo · live in under 5 minutesWhy an agent, not a chatbot →

<5 minutes
To go live — paste your site, add one script tag
4 channels
Website, WhatsApp, Instagram DM, Messenger
Routes emergencies
Emergency line first, then name and number for your on-call team

See It In Action

How your AI front desk handles the questions patients actually ask — booking, insurance, and emergencies.

  • Shares your booking link and captures name and phone
  • Answers insurance questions from the carrier list you provide
  • Routes emergencies to your team with a name and number
  • Works on your website, WhatsApp, Instagram DM, and Messenger
AI
Family Health Clinic
Online now
Booking Request
Type a message...

Without Hyperleap AI

  • The same insurance question, forty times a day, while you are with a patient
  • Patients on hold, many hang up and call the clinic down the road
  • "Are you open Saturday?" and "Where do I park?" interrupt real work
  • Booking requests pile up in voicemail and get missed
  • Emergency messages sit unread in a Facebook inbox
  • Front desk on the phone instead of with the patient in front of them

With Hyperleap AI

  • Routine questions answered in seconds, from your own documents
  • The same correct answer on insurance, hours, and services every time
  • Booking link shared and name and phone captured for the front desk
  • Emergencies routed to your team with a callback number
  • One AI on your website, WhatsApp, Instagram DM, and Messenger
  • Front desk works uninterrupted; leads land warm in your inbox

Everything Healthcare Providers Need

From first question to booking link, the AI front desk handles what interrupts your day and routes the rest.

Booking Link Sharing

Shares your booking link the moment a patient asks, then captures name and phone so the front desk has the details.

Patient Intake Support

Collects the basics — name, contact, reason for visit, provider preference — and emails your team a clean summary.

Multi-Channel Support

One AI on your website, WhatsApp, Instagram DM, and Facebook Messenger. Same answers on every channel.

Insurance Questions

Answers from the carrier list you provide; your team verifies benefits.

Privacy by Design

Designed to keep protected health information out of the chat — clinical details route to your team. Compliance for your deployment stays with you.

100+ Languages

Auto-detects the patient's language — Spanish, Arabic, German, Portuguese, Mandarin and more — no multilingual hire.

Real Conversations Your AI Handles

New Patient Booking

"I want to become a patient." AI explains the new-patient process, shares your booking link, and captures name and phone.

Insurance Question

"Do you take Aetna?" AI answers from your carrier list and notes that billing confirms benefits before the visit.

Clinic Hours

"Are you open Saturdays?" AI gives your hours and location and shares the booking link.

Appointment Reschedule

"I need to move my Thursday appointment." AI captures name and phone and routes the request to your front desk by email.

Provider Information

"Tell me about Dr. Smith." AI shares the provider bio and specialties from your website.

Services Offered

"Do you do blood work here?" AI explains on-site services and what needs a referral, from your services page.

Prescription Refill

"I need a refill." AI captures name, phone, and medication name and routes it to your clinical team.

Location & Parking

"Where are you located?" AI gives the address, parking, and accessibility details.

Emergency Message

"I think I am having an allergic reaction." AI gives the emergency line first, then takes name and number for the on-call team.

Why Clinics Choose an AI Front Desk

Fewer Interruptions at the Front Desk

Repeat questions get answered by the AI. Your staff stays with the patient in front of them.

Leads Land Warm

Name, phone, and reason for visit arrive in your inbox as a clean summary — no chasing voicemails.

Replies in Seconds

Patients get an answer while they are still on your site instead of hanging up on hold.

Every Enquiry Answered the Same Way

Insurance, hours, and services answered consistently from your own documents, in 100+ languages.

Privacy by Design

Clinical details stay out of the chat and route to your team through your existing secure channels.

Live in Under 5 Minutes

Paste your website, add one script tag. Attach PDFs and guardrails afterwards as tuning.

Built for Every Type of Healthcare Provider

Primary Care Clinics

Family medicine, internal medicine, and general practice. Booking requests, physicals, and routine questions.

Specialty Practices

Dermatology, cardiology, orthopedics, and more. Answers from your own services list and provider directory.

Multi-Location Groups

Groups with multiple clinics. Location-specific hours, addresses, and provider directories.

Simple Pricing for Healthcare Providers

Try any plan free for 7 days

Plus

For single-location clinics

$40/mo
Start Plus Plan

Key Features:

  • 3,000 AI responses per month
  • 1 chatbot
  • 4 channels per chatbot
  • Instagram, WhatsApp available
  • 40MB knowledge source per chatbot
  • Calendar, downloads, videos
  • + 4 more features
Most Popular

Pro

For multi-provider practices

$100/mo
Start Pro Plan

Key Features:

  • 12,000 AI responses per month
  • 2 chatbots
  • 8 channels (4 per chatbot)
  • Remove Hyperleap branding
  • 40MB knowledge source per chatbot
  • Link tracking & login
  • + 3 more features

Max

For healthcare systems

$200/mo
Contact Sales

Key Features:

  • 30,000 AI responses per month
  • 5 chatbots
  • 20 channels (4 per chatbot)
  • Remove Hyperleap branding
  • 40MB knowledge source per chatbot
  • Hierarchical retrieval ($40/mo + 2x credits)
  • + 3 more features
7-day free trial
Cancel anytime
Full features during trial
Upgrade anytime

7-day free trial: Try any plan risk-free • See all plan details →

All plans include: Multi-channel deployment • Priority support

Add-ons: Studio & API ($99 one-time on Plus/Pro/Max) • Hierarchical Retrieval ($40/mo + 2x credits on Pro/Max) • OTP Verification (usage-based on Pro/Max)

Why Healthcare Providers Choose Hyperleap AI

Built for Healthcare

Comes with a healthcare starting prompt and the questions this industry actually gets asked.

Privacy by Design

Designed to keep protected health information out of the chat. Compliance for your deployment stays with you.

No Technical Skills Required

Paste your website URL, add one script tag. Connect WhatsApp, Instagram, and Messenger from the same dashboard.

Human Handoff When Needed

Medical questions, urgent messages, and complaints route to your staff with the full conversation.

Frequently Asked Questions

What does an AI front desk do for a clinic?+

It answers the questions that interrupt your day — hours, location, services, insurance, what to bring — from your website, PDFs, and price list. It shares your booking link, captures name and phone, and emails your team a clean summary. Anything clinical or urgent routes to your staff.

Is it HIPAA compliant?+

Hyperleap is designed to keep protected health information out of the chat: the AI is configured not to collect symptoms, diagnoses, or prescriptions in the conversation, and routes anything sensitive to your team through your existing secure channels. Hyperleap does not sign Business Associate Agreements. Compliance for your deployment stays with you — if your workflow needs PHI handled inside the chat itself, you need a BAA-covered vendor for that piece.

What happens when a patient describes an emergency?+

The AI does not judge how serious it is. It gives the emergency line first — call 911 or your urgent number, or go to the nearest ER — then offers to take the patient's name and number for your on-call team. It routes; your clinicians decide.

How does it handle insurance and billing questions?+

It answers from the carrier list you provide — which plans you accept, payment-plan options, sliding-scale availability, and what you do not cover — and tells the patient that your billing team verifies specific benefits before the visit. It never checks coverage live.

Does it work for specialty and multi-provider clinics?+

Yes. Upload your services list, provider directory, and intake questions, and the AI answers for each specialty and location. It can point patients to the right provider based on what they ask for; it does not make clinical judgements.

How long does setup take?+

Live in under 5 minutes: paste your website URL and Studio imports your branding, detects your industry, and writes a starting prompt; then add one script tag. Attaching PDFs and writing guardrails is tuning you do afterwards. There is no EHR or practice-management integration — the AI emails your front desk a clean summary instead of writing into your system.

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Ready to Get the Front Desk Back?

Answer patient questions, capture leads, and route emergencies — from $40/mo. Start your 7-day free trial today.

Advanced

Your front desk reports to you.

Your front desk reports to you. As your Healthcare agent handles customer conversations, Hyperleap exposes approved lead and conversation context through APIs and MCP — included on every plan. Ask questions like "Which leads from this week haven't been followed up?" or "What are customers asking that our website doesn't answer?" — directly from Claude Desktop, Cursor, or other MCP-aware tools.

Ask Claude about your leads

Explore Hyperleap AI

AI customer service agents that answer FAQs, capture leads, and book appointments across Website, WhatsApp, Instagram, and Facebook Messenger.