A guest asked about a room.
You replied 4 hours later.
That booking went to a property that replied in 30 seconds. Hyperleap captures every reservation inquiry, answers in the guest's language, handles concierge requests, and hands your team a clean brief — so no inquiry sits unanswered while your staff is with someone else.
See It In Action
Watch how your AI assistant handles real guest inquiries—from room availability to special requests, 24/7.
- Answers room availability and pricing questions
- Handles guest service requests
- Assists with reservation inquiries
- Works on WhatsApp, Instagram, and Facebook
Without Hyperleap AI
- ✕6+ hours average response time for inquiries
- ✕Many booking requests happen after-hours (lost)
- ✕International guests face language barriers
- ✕Front desk overwhelmed with repetitive questions
- ✕Guests abandon and book with competitors
- ✕Staff spend time answering same questions repeatedly
With Hyperleap AI
- Under 30-second response times, 24/7
- Capture after-hours inquiries automatically
- Serve guests in 100+ languages instantly
- Most common queries fully automated
- 50+ qualified leads daily per property
- Staff freed to focus on exceptional guest experiences
Everything Hotels Need
From room inquiries to concierge services, Hyperleap AI handles your entire guest communication process.
24/7 Availability
Never miss a booking opportunity. Instant responses in under 30 seconds, day or night, across all time zones.
Multi-Language Support
Serve international guests in 100+ languages with automatic translation and context preservation.
Multi-Channel Support
Website, WhatsApp, Instagram, Facebook—one AI agent across all guest communication channels.
Multi-Property Ready
Perfect for hotel chains. Centralized knowledge with property-specific details. Scale to multiple locations.
Lead Capture
Collect guest contact info with validation. Automatic lead qualification and export for your reservations team.
Enterprise Security
Secure handling of guest information. Enterprise-grade security for hospitality compliance.
Real Conversations Your AI Handles
Room Availability
"Do you have rooms for next weekend?" AI provides room options, rates, and amenities. Collects guest info for reservations team.
Guest Services
"Can I book a spa appointment?" AI explains services, pricing, availability and collects reservation details.
Pre-Arrival Questions
"What time is check-in?" AI provides check-in/out times, parking info, airport transfer options, and local recommendations.
International Guests
Inquiry in Spanish at 3 AM. AI responds in Spanish, handles timezone differences, and captures lead.
Special Requests
"I need a room on a high floor with a view." AI notes preferences and passes to reservations team.
VIP Guest Handling
Returning guest inquiry. AI provides personalized response and routes to priority handling.
Event Inquiries
"Do you host weddings?" AI provides event space info, capacity, and connects with events team.
Local Recommendations
"What restaurants are nearby?" AI provides local dining, attractions, and activity recommendations.
Package Questions
"Do you have honeymoon packages?" AI explains special packages, inclusions, and pricing.
Why Hotels Love Hyperleap AI
Capture After-Hours Leads
Many booking inquiries happen outside business hours. Capture every single one automatically.
Serve Global Guests
100+ language support with cultural context. Attract and serve international travelers effortlessly.
Free Up Front Desk
Staff focuses on in-person guest experience instead of answering repetitive questions all day.
Increase Direct Bookings
Convert website visitors into guests. Reduce dependency on OTAs and their commission fees.
Improve Guest Satisfaction
Instant responses create better first impressions. Happy guests leave better reviews.
Scale Without Hiring
Handle peak season inquiries without temporary staff. AI scales instantly with demand.
Built for Every Type of Hospitality Business
Boutique Hotels & B&Bs
Small properties where personal touch matters. AI handles inquiries so you can focus on guest experience.
Mid-Size Hotels & Resorts
Properties with multiple room types and amenities. Handle complex inquiries about services and facilities.
Hotel Chains
Multi-property groups with centralized and local needs. Consistent guest experience across all locations.
Simple Pricing for Hotels
Try any plan free for 7 days
Plus
For boutique hotels & B&Bs
Key Features:
- 3,000 AI responses per month
- 1 chatbot
- 4 channels per chatbot
- Instagram, WhatsApp available
- 40MB knowledge source per chatbot
- Calendar, downloads, videos
- + 4 more features
Pro
For mid-size hotels
Key Features:
- 12,000 AI responses per month
- 2 chatbots
- 8 channels (4 per chatbot)
- Remove Hyperleap branding
- 40MB knowledge source per chatbot
- Link tracking & login
- + 3 more features
Max
For hotel chains
Key Features:
- 30,000 AI responses per month
- 5 chatbots
- 20 channels (4 per chatbot)
- Remove Hyperleap branding
- 40MB knowledge source per chatbot
- Hierarchical retrieval ($40/mo + 2x credits)
- + 3 more features
7-day free trial: Try any plan risk-free • See all plan details →
All plans include: Multi-channel deployment • Priority support
Add-ons: Studio & API ($99 one-time on Plus/Pro/Max) • Hierarchical Retrieval ($40/mo + 2x credits on Pro/Max) • OTP Verification (usage-based on Pro/Max)
Why Hotels Choose Hyperleap AI
Built for Hospitality
Unlike generic chatbots, we understand hotel operations, guest expectations, and hospitality communication.
Enterprise Security
Secure handling of guest data. Enterprise-grade security for hospitality compliance requirements.
No Technical Skills Required
Add one line of code to your website. Connect social channels in 5 minutes. No developers needed.
Human Handoff When Needed
VIP guests, complex requests, or upset travelers get routed to staff with full context.
Frequently Asked Questions
Does the chatbot replace our PMS or our channel manager?+
No. It sits in front of them. The AI captures guest inquiries from your website, WhatsApp, Instagram, and Messenger, qualifies the request (room type, dates, occupancy, special needs), and hands a clean reservation brief to your team. Final inventory check and booking still happen in your PMS (Cloudbeds, Mews, Opera) or via your channel-manager rates. Hyperleap fixes the front-door response-time problem, not the rates-and-availability problem.
A guest asks about availability for next weekend — does the AI promise a room it can't deliver?+
No. The AI is configured to share what you've published (rate ranges, room categories, typical availability windows) and to never confirm a specific room as held. It collects the inquiry, sends it to your reservations team in real time, and tells the guest a human will confirm within X hours. This is the right behavior — guests would rather get a real confirmation in 30 minutes than a wrong promise in 30 seconds.
We get inquiries in 8 languages on a busy weekend. Can this actually keep up?+
Yes. The AI auto-detects the guest's language from their first message — Spanish, Mandarin, Arabic, French, Portuguese, German, Japanese, Russian, and 90+ more — and responds in their language while keeping the transcript and notes in English (or whatever your team prefers) so reservations can act without a translator.
What about concierge requests — spa, airport transfer, dining, excursions?+
The AI handles the first-touch: explains options, pricing windows, and lead times, then routes the request to your concierge with full context (guest name, room, preferences, urgency). It does not push payment or commit your concierge's schedule — that's their call. It just stops the inquiry from sitting unanswered for 4 hours while concierge is helping someone in person.
We own 7 properties under one brand. Does this scale across the portfolio?+
Yes. Each property gets its own knowledge base (rates, amenities, F&B, local guides, language mix), its own connected channels, and its own reservations routing — but they share a single dashboard, brand voice, and analytics. Guests who hop between properties see a consistent experience; ops gets a single source of truth.
How does this compare to dedicated hotel chatbots like HiJiffy or Asksuite?+
HiJiffy and Asksuite are hospitality-specific and very polished for the booking-funnel use case. Hyperleap is broader — same product runs hotels, restaurants, spas, fitness, real estate — but the hotel-specific knowledge is yours to upload, and the channels, languages, and rich-card parity (web + WhatsApp + IG + Messenger) match dedicated tools. We have a head-to-head breakdown in /comparison/hyperleap-vs-hijiffy if it helps.
Hospitality Resources
Learn more about AI chatbots for hospitality with our guides and comparisons.
Why Hotels Lose Revenue from After-Hours Inquiries
Learn how 24/7 AI support captures bookings you would otherwise miss.
Read guideWays Hotels Use AI to Increase Direct Bookings
Strategies to reduce OTA dependency with AI-powered guest engagement.
Read guideWhatsApp Automation for Hotels & Resorts
Engage guests on their preferred messaging platform.
Read guideCase Study: Jungle Lodges & Resorts
How a resort chain increased direct bookings by 40% with AI chatbots.
Read guideAI Chatbot for Beach Resorts
How beach resorts use AI chatbots to handle seasonal demand, OTA pressure, and after-hours inquiries.
Read guideAI Chatbot for Heritage & Palace Hotels
How heritage and palace hotels use AI to deliver immersive storytelling and high-touch guest service.
Read guideAI Chatbot for Luxury City Hotels
How five-star city hotels use AI to deliver butler-level service at scale across every channel.
Read guideAI Chatbot for Wellness & Spa Retreats
How wellness retreats and spa hotels use AI to guide holistic guest journeys from first inquiry to checkout.
Read guideBest AI Chatbots for Hotels (2025)
Compare hotel chatbot platforms for guest engagement.
View comparisonReady to Capture More Bookings?
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Make your chatbot data usable by AI tools.
As your Hospitality chatbot starts handling customer conversations, Hyperleap can expose approved lead and conversation context through APIs and MCP-ready workflows. Teams can ask questions like "Which leads from this week haven't been followed up?" or "What are customers asking that our website doesn't answer?" — directly from Claude Desktop, Cursor, or other MCP-aware tools.
Explore MCP-ready workflows