Product update · Studio
Version history: see what changed and restore any version
Every published version of your chatbot is now kept. See what changed section by section, preview an old version, and restore it to your draft.
· 2 min read
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Changing a live chatbot used to mean trusting your memory. If an edit to the Behaviour made answers worse, or someone on your team changed the welcome message, there was no record of what it said before. Now there is. Studio keeps every version you publish, so you can see exactly what changed and go back to any earlier version.
What's new
A History button in the chatbot builder opens the version history for that chatbot. Each published version is listed newest first, marked Live for the one your visitors see and Draft for the work in progress.
For every version you can:
- See what changed. Each entry summarises the changes against the version before it ("3 changes in Prompt, Styling") and shows the old and new values side by side, grouped by section: General, Prompt, Content, Styling, Settings and Assets.
- Preview it. Open a read-only preview of that version's chat window, lead form and chat button, exactly as visitors saw it.
- Restore it. Copy that version back into your draft with one click.
How to use it
- Open your chatbot in Studio and click History in the builder.
- Pick a version and read its changes, or click Preview to see how it looked.
- Click Restore and confirm. The version replaces your current draft.
- Review the draft in the builder, test it, and click Publish when you're happy.
Good to know
- Restoring never changes your live chatbot by itself. A restore only replaces the draft. Nothing reaches visitors until you publish, so you can restore, test and change your mind safely.
- History starts at your first publish. A chatbot that has never been published has no versions yet.
- Changes go draft → test → publish. Version history fits the same flow as every other edit in Studio: you work on a draft, try it in the test chat, and publish when it's ready.
- Your webhook secret is untouched. Restoring an old version keeps the chatbot's current webhook signing secret, so anything that verifies your webhooks keeps working.