Meet customers on
every channel
Why multi-channel matters
Broader Reach
Customers who message on WhatsApp may not visit your website. Cover all touchpoints to maximize conversions.
Instant Response
Reply in under 30 seconds on every channel. No more "We'll get back to you in 24 hours" messages.
Unified Data
All conversations sync to one dashboard. See every lead, every channel, one place.
Explore each channel
WebsiteEmbed AI chat directly on your website with a single line of code.
Convert website visitors into qualified leads 24/7. Perfect for e-commerce, SaaS, and service businesses.
Connect each channel from one dashboard
Website Embed
Copy script snippet. Paste before </body>. Done.
WhatsApp Connect
Link your WhatsApp Business account with OAuth. Approve permissions. Live in 60 seconds.
Instagram Link
Connect your Instagram Business profile. Grant DM permissions. Start auto-responding.
Facebook Page
Select your Facebook Business Page. Enable Messenger integration. Go live.
One dashboard.
All conversations.
No switching between platforms. See every lead, every channel, in one unified inbox. Filter by source, export to CSV, or hand off to your team.
Pause/Resume Anytime
Toggle AI auto-responses on or off per channel. Take over manually when needed.
Real-Time Alerts
Get notified when high-value leads come in or when AI needs human help.
Mobile App (Coming Soon)
Manage all channels from iOS/Android. Reply to leads on the go.
Feature comparison by channel
| Feature | Website | |||
|---|---|---|---|---|
| 24/7 Auto-Responses | ||||
| Rich Media (Images, Videos) | ||||
| Rich Cards | ||||
| Swipeable Carousels | — | — | ||
| Lead Capture Forms | — | — | ||
| OTP Verification | — | — | ||
| Manual Override | ||||
| Lead Export | ||||
| Multi-Language |
Integration Guides
Multi-channel questions, answered
How do you scale a chatbot across multiple channels?
Train one agent on one knowledge base, then connect channels instead of building per-channel bots. With Hyperleap AI you create the agent once (your website, documents, and FAQs), deploy the website widget with one script tag, then connect WhatsApp Business API, Instagram DM, and Facebook Messenger from the Channels section — the same agent answers everywhere, in 100+ languages, and every conversation lands in one unified inbox. Scaling means adding a channel connection, not maintaining another bot: update the knowledge base once and every channel answers with the new information.
Do I need separate knowledge bases for each channel?
No. One knowledge base powers all four channels. The agent adapts the formatting to each surface — shared photos, documents, and booking links arrive as tappable rich cards everywhere: swipeable carousels on Instagram and Messenger, individual card messages on WhatsApp, and card previews in the website widget — but the facts, guardrails, and fallback behavior stay identical, so customers get the same answer no matter where they ask.
Which channel should a small business start with?
Start where your customers already reach you. If your website gets traffic, the widget is the fastest first deploy (one script tag, live in minutes). If most inquiries arrive on WhatsApp or Instagram, connect that channel in the same session. All plans include all four channels, so the order is about your customers, not your pricing tier.
Can the AI hand off to a human on every channel?
Yes. Routing works the same across channels: urgent or complex conversations are routed to your team with the full transcript attached, summaries are emailed to whoever you choose, and webhooks or the REST API can push conversations into your own systems. Voice and SMS are on the roadmap and are not shipped channels today.