Bot Studio Overview

Create and deploy customer-facing AI chatbots that capture leads, answer questions, and engage visitors 24/7.

What is Bot Studio?

Bot Studio is Hyperleap's platform for building customer-facing AI chatbots. These chatbots are designed to interact with your website visitors, social media followers, and messaging app contacts to capture leads, answer questions, provide support, and guide users through your services.

Unlike traditional chatbots that follow rigid scripts, Bot Studio chatbots use advanced AI to understand context, maintain natural conversations, and provide intelligent responses grounded in your business knowledge.

Tip:
Bot Studio is for external/customer-facing chatbots. For internal team tools and productivity assistants, see AI Studio.

Key Features

Lead Capture Forms

Collect visitor information before chat starts with customizable forms.

35+ Industry Presets

Pre-configured behaviors for hospitality, healthcare, real estate, and more.

Full Customization

Match your brand with custom colors, logos, and chat themes.

Advanced AI Controls

Fine-tune model parameters, system prompts, and response behavior.

One-Click Deploy

Publish to your website with a simple JavaScript snippet.

Multi-Channel

Deploy the same chatbot to WhatsApp, Instagram, and Facebook.

Bot Studio Workflow

Creating a chatbot in Bot Studio follows a straightforward workflow:

  1. Create — Name your chatbot and set a description
  2. Content — Configure lead forms, conversation settings, chat button, and navigation commands
  3. Behaviour — Define AI personality, select models, and import industry presets
  4. Branding — Customize colors, upload logos, and style the chat interface
  5. Test — Preview and test conversations before publishing
  6. Publish — Deploy to your website or connect messaging channels

Guides in This Section

Create a Chatbot

Build your first AI chatbot

Content Tab

Configure lead forms and conversation settings

Behaviour Tab

Set up AI prompts and model selection

Branding Tab

Customize colors, logos, and appearance

Advanced Settings

Configure analytics and workflows

Testing

Test your chatbot before going live

Publishing

Deploy to your website

Channels

Connect WhatsApp, Instagram, and Facebook

Analytics

Track performance and engagement

When to Use Bot Studio

Bot Studio is ideal for:

  • Lead generation — Capture visitor contact information 24/7
  • Customer support — Answer common questions instantly
  • Appointment booking — Guide users to schedule consultations
  • Product recommendations — Help visitors find what they need
  • Multi-location businesses — Use hierarchical RAG for location-specific responses

Getting Started

Ready to build your first chatbot? Head to the Create a Chatbot guide to get started in under 10 minutes.