Behaviour Tab

Define how your chatbot thinks and responds. Configure system prompts, choose AI models, fine-tune parameters, and leverage pre-built industry templates.

The Behaviour tab is where you define your chatbot's AI personality and intelligence. This includes the system prompt (instructions), AI model selection, and response parameters.

System Prompt

The system prompt tells the AI how to behave. It defines the chatbot's personality, knowledge boundaries, response style, and any specific instructions.

Behaviour tab showing system prompt configuration with model selection
System prompt configuration with Sources selector and model options

Key Elements

  • Select Sources — Connect knowledge bases for RAG (Retrieval Augmented Generation)
  • Model Selector — Choose which AI model powers your chatbot
  • Adjust — Fine-tune model parameters like temperature
  • System Prompt Text — The instructions that define your chatbot's behavior
Tip:
Start with a simple prompt like "You are a helpful assistant" and refine it based on testing. The best prompts are specific about tone, limitations, and desired response format.

Model Selection

Choose the AI model that powers your chatbot. Different models offer different trade-offs between speed, cost, and capability.

Model selection dropdown showing available AI models
Model selection dropdown with free and premium options

Model Categories

Hyperleap offers a wide range of AI models from leading providers including OpenAI, Anthropic, Google, and Meta. Models are organized by capability and cost:

  • Free Models — Included with all plans, great for most use cases. Includes various GPT, Claude, Gemini, and Llama variants.
  • Premium Models — Advanced capabilities for complex reasoning and specialized tasks. Usage-based pricing.
  • Speed Tiers — Choose between standard, mini, and nano variants based on your speed vs. capability needs.

The model dropdown shows all currently available models with their pricing tier (Free or Premium) clearly labeled. New models are added regularly as they become available.

Tip:
Start with a free model for testing. Upgrade to premium models only if you need advanced reasoning or specific capabilities.

Adjust Parameters

Click "Adjust" to open the configuration panel for fine-tuning AI behavior.

Adjust panel showing temperature, top P, and other AI parameters
Model configuration panel with streaming, temperature, and token settings

Configuration Options

  • Stream — Enable real-time response streaming (recommended: Yes)
  • Temperature — Controls randomness (0 = focused, 1 = creative)
  • Top P — Nucleus sampling parameter (typically 1)
  • Frequency Penalty — Reduces repetition (0-2)
  • Presence Penalty — Encourages new topics (0-2)
  • Max Tokens — Maximum response length (default: 2048)
Tip:
For customer support chatbots, use lower temperature (0.3-0.5) for consistent, factual responses. For creative applications, higher temperature (0.7-0.9) adds variety.

Generate Prompt Wizard

Not sure how to write a system prompt? Click "Generate New" to use the AI-powered prompt wizard that creates customized prompts based on your business.

Design Behaviour wizard showing prompt generation form
Generate Prompt wizard with industry templates and customization options

Prompt Generation Options

  • Quick Start Templates — E-commerce, SaaS/Technology, Financial Services, Healthcare, Real Estate
  • Business/Product Name — Your company name for personalization
  • Persona & Role — Define the chatbot's personality
  • Domain Knowledge — Specify areas of expertise
  • Tone & Style — Professional, friendly, casual, etc.
  • Response Format — How responses should be structured
  • Escalation Guidelines — When to hand off to humans
  • Special Instructions — Any additional requirements

Fill in the form and click "Import Prompt" to generate a professional system prompt tailored to your needs.

Import Behavior Presets

Click "Import Presets" to browse 35+ professionally crafted behavior templates for different industries and use cases.

Import Behavior Presets modal showing industry-specific templates
Browse and import pre-built behavior templates for various industries

Available Preset Categories

  • E-commerce — Advanced E-commerce Assistant
  • Automotive — Automotive Purchase Advisor
  • Finance — Business Loan Qualifier
  • Career — Career Transition Coach
  • Customer Success — Customer Success Consultant
  • Healthcare — Dental Care & Wellness Advisor
  • Marketing — Digital Marketing Audit Assistant, Marketing Strategist
  • Education — Education Institution Guide
  • And many more...

Each preset includes key features, customizable variables, and is optimized for specific industry needs. Click "Import This Behavior" to apply a preset to your chatbot.

Tip:
Presets are starting points. After importing, customize the prompt to match your specific business, products, and voice.

Next Steps

With your AI behaviour configured, proceed to the Branding Tab to customize your chatbot's visual appearance.