Testing Your Chatbot — Bot Studio — Hyperleap AI Help Center

Testing is a crucial step before publishing your chatbot. Hyperleap provides several ways to preview and test your chatbot's functionality.

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Test Behaviour Button

The quickest way to test is the "Test Behaviour" button at the top of the chatbot builder (or Cmd/Ctrl + T). It switches to the Behaviour tab and starts a fresh test conversation in the preview panel, where you can:

Complete Interface

See the chat as visitors will see it

Lead Form Flow

Test the entire form submission

AI Conversations

Have test conversations with your bot

Follow-up Suggestions

Test suggestions and commands

Styling & Branding

Check all visual elements

Tip:

Click "Restart Chat" in the preview to reset and test the lead form flow again.

Live Preview Panel

On the Design tab, the preview on the right shows the screen you're editing and updates as you type, in both the Content and Branding views. On the Behaviour, Integrations, and Sources tabs it shows the live test conversation instead. See Live Preview.

Testing Checklist

Before publishing, verify the following:

Lead Form

All required fields are clearly marked
Field labels and placeholders make sense
Form submits successfully
Lead data appears in your dashboard

Conversation Flow

Greeting message is appropriate
AI responses are accurate and helpful
Follow-up suggestions appear (if enabled)
Navigation commands work correctly
The chatbot stays on topic and doesn't hallucinate

Branding

Colors match your brand
Logo displays correctly
Text is readable (sufficient contrast)
Chat button message appears

Mobile Experience

Preview on different screen sizes
Forms are easy to fill on mobile
Text doesn't overflow or get cut off

Note:

Test with questions your actual visitors will ask. Include edge cases and try to "break" the chatbot to find issues before real users do.

Common Issues to Watch For

Slow responses

Use a faster model or simplify the system prompt

Irrelevant answers

Improve your system prompt with clearer instructions

Missing context

Connect relevant Sources for RAG-grounded responses

Formatting issues

Check that responses render correctly

Preview Link

Once saved, you can share a preview link with team members for review:

Click "Integrate" in the header
Select "Share Preview URL"
Copy and share the link