System Prompt & Models

Write the instructions your chatbot follows, choose the AI model that runs it, and adjust its response settings.

In short: Hyperleap AI chatbots run on GPT-6 Luna (the default) or Claude Haiku 5.5, both included on every plan. On any plan you can also add your own OpenAI or Anthropic API key to use those providers' models.

System Prompt

The system prompt tells the AI how to behave. It defines the chatbot's personality, knowledge boundaries, response style, and any specific instructions.

Key Elements

  • Model Selector — Choose which AI model powers your chatbot
  • Adjust — Fine-tune the model's response settings
  • System Prompt Text — The instructions that define your chatbot's behavior
Tip:
The knowledge your chatbot answers from is chosen on the Sources tab, next to Behaviour in the chatbot builder. See Sources.
Tip:
Start with a simple prompt like "You are a helpful assistant" and refine it based on testing. The best prompts are specific about tone, limitations, and desired response format.

Model Selection

Click the model name to open the model picker. Models are grouped by who provides them.

Model picker on the Behaviour tab grouped into Free (GPT-6 Luna, Claude Haiku 5.5), OpenAI your key, and Anthropic your key, with a Use your own keys link
The model picker groups models by provider

Free

Included with every plan and ready to use with no setup:

  • GPT-6 Luna — The default for new chatbots.
  • Claude Haiku 5.5 — Anthropic's fast model.

With your own API key

Add your own OpenAI or Anthropic key to use these models. In the model picker, click "Use your own keys" to add one; models on your key are listed under "OpenAI · your key" or "Anthropic · your key".

  • OpenAI — GPT-6 Luna
  • Anthropic — Claude Opus 5.5, Claude Sonnet 5.5, and Claude Haiku 5.5

Team members who can't add keys see "Ask an admin to add more models" instead.

Older models

A chatbot created on a model that has since been retired keeps working on it, and the picker marks that model "Old". Once you switch to a current model, you can't switch back.

Adjust Parameters

Click "Adjust" to open the configuration panel. The settings you see depend on the model:

Adjust panel showing model configuration settings
Model configuration panel (the settings shown vary by model)
  • Stream — Show the reply as it's written (recommended: Yes). Every model.
  • Max Tokens — The longest reply the model may write (default: 2048). Every model.
  • Temperature — Fixed at 1 for GPT-6 Luna, so the slider is locked. Claude 5.5 models don't use it, so it's hidden.
  • Top P, Frequency Penalty, Presence Penalty — Shown only for models that accept them. Claude 5.5 models don't.
Tip:
To make answers more consistent or more concise, change the system prompt rather than the model settings: say how long answers should be, what tone to use, and what to do when the answer isn't in your sources.

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