Advanced RAG Pipelines

Hierarchical RAG for Multi-Location Businesses

Industry-leading Retrieval Augmented Generation (RAG) with universal sources system. Attach documents and webpages to chatbots, tools, assistants, and APIs for grounded, fact-based AI responses. Perfect for hotel groups, franchises, and multi-branch operations.

1

Upload Your Knowledge

Add documents, scrape webpages, or paste text snippets. All content is processed and indexed automatically.

2

Attach to AI Experiences

Link one or more sources to your chatbots, tools, assistants, or API personas. Mix and match as needed.

3

AI Retrieves Relevant Context

When questions come in, the RAG pipeline automatically retrieves the most relevant information from your sources.

4

Generate Grounded Responses

AI generates answers based on retrieved facts. Cites sources, eliminates hallucinations, delivers accurate results.

Why Hyperleap RAG is Different

Industry-leading retrieval architecture designed for real-world business complexity

Hierarchical RAG Architecture

Industry's only solution for multi-property and multi-location businesses. Centralized knowledge with location-specific information.

Competitors use flat RAG requiring separate bots per location
  • Single knowledge base for all locations
  • Location-specific overrides and customizations
  • Updates propagate to all properties instantly
  • Eliminate duplicate content management
  • Perfect for hotel groups, franchises, multi-branch operations

Universal Sources System

Attach one or more sources to any AI experience across the entire Hyperleap platform. Sources work everywhere, not just in one product.

One-time setup, platform-wide availability
  • Works with Chatbots (Bot Studio)
  • Works with AI Tools (AI Studio)
  • Works with AI Assistants (AI Studio)
  • Works with Prompts & Personas APIs
  • Consistent knowledge across all touchpoints

Zero Hallucinations

Ground AI responses in your actual documents and webpages. Achieve 99% response accuracy with fact-based answers.

99% accuracy with grounded retrieval
  • Only answers from uploaded sources
  • Cite sources in generated outputs
  • No made-up information
  • Compliance-ready for regulated industries
  • Audit trail of knowledge sources

Simple Setup, Powerful Results

One-time configuration with enterprise-grade retrieval. Upload once, use everywhere across your AI stack.

Deploy in minutes, not months
  • Upload PDFs, Word docs, text files
  • Scrape webpage content automatically
  • Add text snippets directly
  • No coding or technical skills required
  • Instant availability across all AI experiences

Hierarchical RAG: Industry-First Architecture

Most competitors use flat RAG, requiring separate knowledge bases per location. Hyperleap's hierarchical architecture lets you manage one centralized knowledge base with location-specific overrides.

Global Knowledge

Brand guidelines, corporate policies, general FAQs

All locations inherit this knowledge

Regional Knowledge

Region-specific pricing, local regulations, language preferences

All locations in a region inherit this + global

Location-Specific Knowledge

Property amenities, local staff, specific hours, unique offerings

Individual location gets global + regional + local

Result: Scalable, Maintainable Knowledge

Update your brand guidelines once → propagates to all 50 hotel locations instantly. Override locally when needed (e.g., different check-in times per property). Competitors require you to update 50 separate knowledge bases.

Supported Source Types

Upload your knowledge in multiple formats. We handle the processing automatically.

Documents

PDFs, Word docs, text files

Common Uses:
Product manuals
Company policies
Training materials
Legal documents
Marketing collateral

Webpages

Scrape content from URLs

Common Uses:
Product pages
Knowledge bases
Blog posts
FAQ sections
Documentation sites

Text Snippets

Paste content directly

Common Uses:
Pricing information
Business hours
Contact details
Special instructions
Custom responses

Sources Work Across All Hyperleap Products

Upload once, attach everywhere. The same sources can power chatbots, internal tools, assistants, and API integrations.

Chatbots (Bot Studio)

Customer Support Knowledge Base

Attach product manuals, FAQs, and policy documents so your chatbot answers customer questions with 99% accuracy.

AI Tools (AI Studio)

Internal Document Analysis

Create tools that extract insights from company reports, contracts, or research papers by attaching them as sources.

AI Assistants (AI Studio)

Company Knowledge Assistant

Build internal assistants grounded in employee handbooks, process docs, and training materials for accurate team support.

Prompts & Personas APIs

Developer Integration

Attach sources to API personas for fact-based responses in your applications without rebuilding knowledge infrastructure.

Technical Specifications

Enterprise-grade retrieval infrastructure with simple setup

Supported Formats

  • PDF documents
  • Microsoft Word (.docx)
  • Plain text (.txt)
  • Markdown (.md)
  • HTML webpages
  • Raw text input

Processing

  • Automatic content extraction
  • Intelligent chunking
  • Vector embeddings
  • Semantic indexing
  • Fast retrieval (<2s)
  • Relevance scoring

Deployment

  • One-time setup
  • No auto-sync (manual updates)
  • Platform-wide availability
  • Attach to unlimited AI experiences
  • Version control ready
  • Audit logs included

Flat RAG vs Hierarchical RAG

Why most competitors can't handle multi-location businesses effectively

❌ Competitors: Flat RAG

One Bot per Location

  • Separate knowledge base for each location
  • Update brand guidelines → manually update 50 knowledge bases
  • No inheritance or shared knowledge
  • Inconsistent answers across locations
  • Nightmare to maintain at scale
✅ Hyperleap: Hierarchical RAG

Centralized + Local Knowledge

  • Single centralized knowledge base for all locations
  • Update once → propagates to all properties instantly
  • Global + Regional + Local knowledge inheritance
  • Consistent brand voice with local customization
  • Scales effortlessly to hundreds of locations

Ready to Build Grounded AI Experiences?

Start with our universal sources system. Upload your knowledge once, use it everywhere across chatbots, tools, assistants, and APIs.