RAG Pipelines for Multi-Location Businesses
Retrieval Augmented Generation (RAG) with a universal sources system. Attach documents and webpages to chatbots, tools, assistants, and APIs for grounded, fact-based AI responses. Running several similar locations, courses or plans? The Multi-variant (locations, courses, etc) add-on answers from the right one, compares across all of them, and asks which one when a question doesn't say. It costs $40/month on Pro and Max plans, and each request uses 2x credits on top of the monthly subscription.
Upload Your Knowledge
Add documents, scrape webpages, or paste text snippets. All content is processed and indexed automatically.
Attach to AI Experiences
Link one or more sources to your chatbots, tools, assistants, or API personas. Mix and match as needed.
AI Retrieves Relevant Context
When questions come in, the RAG pipeline automatically retrieves the most relevant information from your sources.
Generate Grounded Responses
AI generates answers based on retrieved facts. Designed to minimize hallucinations by sticking to what your sources say.
Why Hyperleap RAG is Different
Retrieval built around how businesses actually store their knowledge
Multi-variant Add-on
For businesses with several similar locations, courses or plans: answers from the right one and asks which one when a question doesn't say. The Multi-variant add-on costs $40/month on Pro and Max plans, and each chatbot request uses 2x credits on top of the monthly fee.
- Answers from the right location, course or plan
- Covers all of them for questions like "which branches open Sunday?"
- Asks which one when a question doesn't say
- Follows the conversation ("…and the Round Rock one?")
- Built for hotel groups, franchises, multi-campus schools and clinic groups
Universal Sources System
Attach one or more sources to any AI experience across the entire Hyperleap platform. Sources work everywhere, not just in one product.
- Works with Chatbots (Bot Studio)
- Works with AI Tools (AI Studio)
- Works with AI Assistants (AI Studio)
- Works with Prompts & Personas APIs
- Consistent knowledge across all touchpoints
Document Grounding
Ground AI responses in your actual documents and webpages. Designed to achieve high response accuracy with fact-based answers.
- Designed to answer only from your sources
- Conversation logs show which sources each answer drew on
- Designed to minimize hallucinations
- Fallback replies you write for questions your sources don't cover
- Audit trail of knowledge sources
Simple Setup, Powerful Results
One-time configuration. Upload once, use everywhere across your AI stack.
- Upload PDFs, Word docs, text files
- Scrape webpage content automatically
- Add text snippets directly
- No coding or technical skills required
- Instant availability across all AI experiences
How the Multi-variant Add-on Picks the Right Source
Every Hyperleap chatbot answers from one knowledge base. With several near-identical locations, courses or plans in it, the Multi-variant add-on adds a routing step: it picks the right source for each question, covers all of them for comparison questions, and asks which one when a question doesn't say.
Shared Sources
Brand guidelines, corporate policies, general FAQs
One Source per Variant
Each location, course or plan: its hours, pricing, staff, unique offerings
Routing Step
Picks the right source for each question before searching it
Result: The Right Hotel's Answer, Every Time
"What time is check-in at your Austin hotel?" gets the Austin answer. "Which of your hotels have a pool?" checks every property. "What's the parking fee?" gets "Which hotel are you staying at?" And "…and the San Antonio one?" switches properties mid-conversation. One location or one product? You don't need the add-on: the standard knowledge base already handles it.
Supported Source Types
Upload your knowledge in multiple formats. We handle the processing automatically.
Documents
PDFs, Word docs, text files
Webpages
Scrape content from URLs
Text Snippets
Paste content directly
Sources Work Across All Hyperleap Products
Upload once, attach everywhere. The same sources can power chatbots, internal tools, assistants, and API integrations.
Chatbots (Bot Studio)
Attach product manuals, FAQs, and policy documents so your chatbot answers customer questions from your own documents.
AI Tools (AI Studio)
Create tools that extract insights from company reports, contracts, or research papers by attaching them as sources.
AI Assistants (AI Studio)
Build internal assistants grounded in employee handbooks, process docs, and training materials for accurate team support.
Prompts & Personas APIs
Attach sources to API personas for fact-based responses in your applications without rebuilding knowledge infrastructure.
Technical Specifications
Enterprise-grade retrieval infrastructure with simple setup
Supported Formats
- PDF documents
- Microsoft Word (.docx)
- Plain text (.txt)
- Markdown (.md)
- HTML webpages
- Raw text input
Processing
- Automatic content extraction
- Intelligent chunking
- Vector embeddings
- Semantic indexing
- Relevance scoring
Deployment
- One-time setup
- No auto-sync (manual updates)
- Platform-wide availability
- Attach to any of your AI agents
- Audit logs included
Similarity Search vs the Multi-variant Add-on
Why near-identical branch pages, course brochures and plan sheets need a routing step
Whichever Page Reads Closest
- ✗Ranks every branch page by how similar it reads to the question
- ✗Near-identical pages can surface the wrong location's hours or fees
- ✗Comparison questions only see the top few matches
- ✗Ambiguous questions get a guess instead of a follow-up question
- ✗Loses track when a visitor switches location mid-chat
Right Location, Every Question
- Answers from the right location, course or plan
- Covers every location for questions like "which are open Sunday?"
- Asks "Which location?" when a question doesn't say
- Follows the conversation ("…and the Round Rock one?")
- $40/month + 2x credits per request, on Pro and Max plans
Ready to Build Grounded AI Experiences?
Start with our universal sources system. Upload your knowledge once, use it everywhere across chatbots, tools, assistants, and APIs.