AI Receptionist
An AI receptionist for customer messages
Hyperleap answers questions about your hours, prices, and services. It collects customer details and books appointments on your website and messaging apps. Learn more about the AI front desk.
Quick Answer
An AI receptionist handles the front-desk job digitally: it greets visitors, answers common questions (hours, location, services, pricing), routes inquiries to the right person, captures contact details, and books appointments — automatically, 24/7. Hyperleap AI provides an AI receptionist across your website, WhatsApp, Instagram DM, and Facebook Messenger, answering from your own knowledge base. Complex or sensitive questions are routed to your team — not answered by the AI. Starts at $40/month with a 7-day free trial.
What it does
What an AI receptionist does
Greets and answers
Answer questions about your hours, location, services, and prices using your business information.
Routes to the right place
Identifies what the customer needs and directs urgent or complex requests to the right person, with the full conversation attached. It routes; it never diagnoses.
Books appointments
Offers real open times from your Calendly or Cal.com and books the slot in the chat, then captures their details for follow-up. Other schedulers: shares your booking link.
Works on every channel
Use the same business information on your website, WhatsApp, Instagram DM, and Messenger.
Answers only from your own information
Uses your website and documents to answer questions at any hour.
Routing
Your team handles questions that need a person
A good AI receptionist knows its lane. Hyperleap's agent answers the routine, repeatable questions — hours, services, location, pricing — and routes anything that needs human judgment to the right person on your team, with the full conversation attached.
Medical questions go to your clinical staff. Legal questions go to your lawyers. Your team also handles complaints, billing disputes, and other questions that need a person.
Compared
AI receptionist vs. human, virtual, and voice receptionists
A digital AI receptionist covers the inquiries that arrive through your website and messaging channels — where a growing share of customer contact now happens. Here is how it compares to the alternatives most businesses weigh.
| AI receptionist (Hyperleap) | Human receptionist | Voice answering service | |
|---|---|---|---|
| Availability | 24/7/365 | Business hours | 24/7 (often outsourced) |
| Channels | Website, WhatsApp, Instagram, Messenger | Phone & walk-in | Phone only |
| Typical cost | $40–$200/month, fixed | A salary, plus overtime and turnover | Per-minute or per-call |
| Answers routine FAQs | Instantly, from your knowledge base | Yes | Limited to scripts |
| Booking | Books in the chat via Calendly or Cal.com | Yes | Sometimes |
| Languages | 100+ | Usually 1–2 | Limited |
| Best for | Web & messaging inquiries, at any hour | In-person and phone-first front desks | Phone overflow and call routing |
Digital vs. voice: Hyperleap is a digital AI receptionist for web and messaging — it is not a phone-answering service. If most of your inbound is web chat, WhatsApp, and social DMs, a digital receptionist covers it on its own. If you need live phone answering today, pair it with your existing voice setup (phone/voice support is on our roadmap).
By industry
AI receptionists by industry
Dental & healthcare practices
Answer hours, insurance, and service questions; capture patient details; route clinical questions to staff — never assess or diagnose.
Home & field services
Capture job requests while you are on a job, answer service-area and pricing questions, and route urgent jobs to dispatch.
Real estate
Qualify buyer and renter inquiries, answer listing questions, and share scheduling links so high-value leads never wait.
Legal & professional services
Handle intake questions and consultation scheduling; route matters to the right person without giving legal advice.
Salons, clinics & wellness
Answer availability and service questions and book appointments so the front desk is never the bottleneck.
Hospitality
Answer booking, amenity, and check-in questions in 100+ languages across web and WhatsApp.
Looking for your specific industry? Browse AI agents by industry.
Need help with customer support? Conversational AI for customer service explains what AI can answer and when your team steps in.
Guides
AI receptionist guides
How a messaging-based AI receptionist works, and what it handles for specific industries.
AI Virtual Receptionist
What a messaging-based digital front desk does — and what it does not.
AI Medical Receptionist
Patient FAQs, new-patient capture, and routing for clinics and practices.
AI Dental Receptionist
Insurance questions, new-patient intake, and after-hours emergency routing.
AI Legal Receptionist
After-hours client intake and qualification for law firms.
AI Real Estate Receptionist
Instant lead response and showing booking for brokerages and agents.
How to Choose an AI Receptionist
An 18-point buyer checklist: channels, lead capture, pricing traps, and a 7-day trial plan.
Chat vs Voice AI Receptionists
Which fits phone-first vs message-first businesses, and when to combine both.
AI vs Virtual Receptionist
Chat-first AI compared with human services like Ruby and Smith.ai.
Answering Service Alternatives
Eight options compared on coverage, cost, and setup effort.
What Missed Calls Really Cost
A worked example for putting a number on unanswered inquiries.
AI Receptionist for Med Spas
Consultation requests on Instagram DM, pricing questions, and clinical routing.
AI Receptionist for Restaurants
Menu and hours questions, private-dining inquiries, and reservation links.
AI Receptionist for Veterinary Clinics
Intake questions, refill requests, and emergency routing to your team.
AI Receptionist for Roofing Companies
Storm-season intake, estimate scheduling, and dispatch routing.
AI Receptionist for Landscaping
Seasonal surges, property qualification, and booking-link handoff.
Setup
Set up your AI receptionist in under 5 minutes
Add your knowledge
Point the AI at your website or upload your FAQ, hours, services, and policies. This is what it answers from.
Choose its greeting and instructions
Write the welcome message and define which questions the AI handles and which it routes — and to whom.
Connect booking and channels
Connect your Calendly or Cal.com event, then embed on your website and connect WhatsApp, Instagram, and Facebook.
Go live and review the answers
Your receptionist starts answering and capturing leads immediately. Review conversations and add knowledge to sharpen it.
FAQ
Frequently asked questions
What is an AI receptionist?
Does an AI receptionist answer phone calls, and how does it differ from a virtual receptionist?
How does an AI receptionist route inquiries?
Can an AI receptionist book appointments?
What does an AI receptionist cost compared to hiring one?
Is an AI receptionist suitable for medical or legal practices?
How long does it take to set up, and does it work in multiple languages?
Your front desk, without the interruptions.
Set up your website agent in under 5 minutes. Let it answer routine questions, collect customer details, and book appointments.
7-day free trial on all plans. Cancel anytime.