Everything your
AI front desk does.
What it handles while you work.
01 / 08
Answers using your website and documents
Add your website, PDFs, and FAQs. The AI uses them to answer questions. Write its instructions, choose what it says when it can’t answer, and check which source any answer used.
- Website pages, documents, and FAQs as sources (40MB per agent)
- Your instructions, and what it says when it can’t answer
- See which source each answer used, in your conversation log
- One update to a source changes every future answer
02 / 08
One front desk across your website and social inboxes
The same agent answers on your website, WhatsApp, Instagram DM, and Facebook Messenger. Hyperleap AI is a Meta Technology Provider and Business Partner. WhatsApp, Instagram, and Messenger run on Meta’s official Business APIs.
- Website widget on Shopify, WordPress, Webflow, Squarespace, Wix, or plain HTML
- WhatsApp Business API, Instagram DM, and Facebook Messenger
- No third-party relay in the middle
- All four channels on every plan, for each AI agent
03 / 08
Customer details and chat history by email
Get customer details and a short summary by email. Read messages from all four channels in one inbox, and on Pro and Max, take over a chat yourself when needed.
- New-lead email as soon as a lead is captured; the chat transcript follows on a delay you set
- One inbox for Website, WhatsApp, Instagram, and Messenger
- Take over a live chat, then hand it back to the AI (Pro and Max)
- Link tracking shows which source drove each conversation (Pro and Max)
- CSV export and the REST API when you want the data elsewhere, plus webhooks on Pro and Max
04 / 08
Books the appointment in the chat
On Pro and Max, connect Calendly or Cal.com and the agent reads your live availability, offers real open times, and books the one the customer picks, on your website, WhatsApp, Instagram DM, and Facebook Messenger. The customer gets the calendar invite by email. On Plus, the agent shares your booking link.
- Website: a tappable slot picker and a confirmation card
- WhatsApp, Instagram, and Messenger: open times listed in the reply, booked time confirmed in text
- In-chat booking with Calendly needs Calendly Standard or higher; Cal.com works on any plan with cal.com-hosted event links
- Creates new bookings only. With any other scheduler, it shares your booking link
05 / 08
Looks things up and gets things done in your own tools
With Actions, the agent calls your own API during the conversation to check an order, a job, or stock, or to submit a lead or a ticket. Webhooks send new leads, conversations, and bookings to the tools you already use. Both are on Pro and Max.
- Up to 10 Actions per agent, on all four channels (Pro and Max)
- Look up information or submit data through an API you already have
- Your API credentials are stored encrypted and never shown to the AI or the customer
- Webhooks for new leads, conversations, messages, bookings, and feedback (Pro and Max)
06 / 08
A summary for the right person after each chat
On Pro and Max, write what should happen after a chat in plain English, such as emailing sales a summary and a suggested reply. Once the conversation goes quiet, the AI decides whether it’s worth an email and writes it.
- Runs once per conversation, on all four channels (Pro and Max)
- Waits for the delay you choose: 2 to 180 minutes of quiet
- Emails only the verified team addresses you pick
- Example: “If they asked about a specific property, email sales a summary and a suggested reply.”
- 01
You write
“If they asked about a specific property, email sales a summary and a suggested reply.”
- 02
The chat goes quiet
The AI reads the conversation and checks it against your instruction.
- 03
Your team gets
An email to sales with a summary and a suggested reply, only when the chat matches.
07 / 08
Answers in the customer’s language
Your sources can be in one language and the customer can write in another. The agent replies in theirs, across 100+ languages, without you translating anything.
- Serve customers in their own language
- No manual translation of your content
- Follows along when a customer switches language mid-conversation
- Your team’s dashboard in English, French, Spanish, or Portuguese
08 / 08
Your data, encrypted and access-controlled
AES-256 encryption for data at rest, TLS 1.3 in transit, hosted on Microsoft Azure, with automated daily backups. Team access is per person, with Guest, Reader, Contributor, Admin, and Owner roles.
- Per-person permissions across workspaces
- GDPR-ready: DPA and international data transfer terms published
- SSO and MFA on the Enterprise plan
- In transit
- TLS 1.3 encryption
- At rest
- AES-256 encryption
- Hosting
- Microsoft Azure
- Backups
- Automated, daily
- Team access
- Five roles, Guest to Owner
- SSO and MFA
- Enterprise plan
Set it up for your business.
A chat design that fits your website
Your colours, fonts, logo, and chat style. On Pro and Max, the Hyperleap badge comes off the widget.
Templates for your industry
35+ industry templates give you a practical starting point for setup.
Shortcuts to useful pages
Up to 10 shortcuts to pages such as pricing, booking, and common questions.
Photos, documents, and videos
Attach your PDFs, photos, and videos, and the AI shares them in the chat as cards customers tap to open. Pro and Max.
Test before it goes live
Changes go from draft to test to publish. Every published version is kept, so you can restore an earlier one.
See where customers get stuck
See when customers chat and how many leave without typing. Your conversation log shows what they ask that your content doesn’t answer yet.
Only if you need them.
Multi-variant (locations, courses, etc)
For several similar locations, courses or plans: answers from the right one, compares across all of them, and asks which one when a question doesn’t say. See an example →
$40/mo + 2x credits per request
Pro, Max plans only
OTP Verification
In your website chat, sends a one-time code to confirm a lead’s phone number is real before your team calls.
Usage-based
Recharge from $100 · Pro, Max plans
Works with the AI tools you already use.
Ask Claude or ChatGPT about your leads
Connect your AI assistant once, then ask in plain English, like “which leads came in from WhatsApp this week?” It reads your leads and conversations, and can’t send messages or change settings. Included on every plan.
How it worksChoose the AI model
GPT-6 Luna and Claude Haiku 5.5 are included on every plan, and every reply counts as one response. You can also add your own OpenAI or Anthropic key to use their models.
Technical details for your developer
MCP server
Connect through a single OAuth sign-in; the sign-in page asks for a personal key from My MCP Keys in Studio. Nine tools, read-only with one exception: extract_lead_insights saves the insights it finds to the lead's profile and logs an activity entry. It can't create, edit, or delete other records, send messages, or change settings. Works with Claude, ChatGPT, Cursor, Codex, and other MCP-compatible clients. MCP setup
Models and your own key
GPT-6 Luna is the default and Claude Haiku 5.5 is the other included model, each at one response per reply. Switch the model per agent. Add your own OpenAI or Anthropic API key on any plan to use those providers' models.
REST API and webhooks
A full REST API. On Pro and Max, webhooks for lead captured, conversation started, new message, new AI reply, and appointment booked. Payloads are HMAC-SHA256 signed, with a test-event button and delivery history.
Actions (Pro and Max)
Up to 10 per agent, each calling an HTTPS API you own. Calls run server-side with a 20-second timeout, and requests to private or internal addresses are blocked. Auth can be none, a bearer token, an API-key header, or a connected account.