Out of Office Message Generator
Write an out-of-office email or a WhatsApp / chat away message that tells customers exactly when you'll reply
Free tool by Hyperleap AI — AI customer service chatbots for small businesses.
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A free tool by Hyperleap — the AI front desk for small businesses.
What Should an Out of Office Message Say?
A useful out-of-office message answers three questions in as few words as possible:
- When will I hear back? Give a date, not “as soon as possible”.
- What if it's urgent? Name a person, email, or phone number.
- Is there anything I can do now? A link to book, order, or find answers.
You don't need to explain why you're away. “I'm out of the office until Monday, June 8” is enough.
How Do You Set an Away Message on WhatsApp Business?
In the WhatsApp Business app, open Settings → Business tools → Away message, turn on Send away message, paste your message, and choose a schedule (always, a custom schedule, or outside business hours). Keep it to one or two sentences. People read WhatsApp on their phones and expect a short reply.
Choose WhatsApp / chat away message above to get messages sized for WhatsApp, Instagram, Messenger, or your website chat.
What Is a Good Out of Office Message for a Holiday Closure?
When the whole business is closed, customers need to know when you reopen and whether anything still works while you're closed. For example:
Thanks for your message! We're closed for the holidays from Dec 24 and reopen on Jan 3. Online orders placed now ship on Jan 3. For anything urgent, email help@example.com.
Choose Holiday closure above for more versions.
Is There Something Better Than an Away Message?
An away message tells the customer to wait. Most of what they wanted (prices, availability, directions, how to book) is already written down somewhere in your business, and customers often don't wait. They message the next business on the list.
Hyperleap's AI front desk answers those questions on your website, WhatsApp, Instagram, and Messenger while you're away, asks the questions you'd ask, and emails your team a summary for when you're back. See how it works as an AI receptionist, or for hotels, gyms, and salons.
Replying to a customer email instead? Try the AI email response generator.
You built the tool. Who answers the customer?
Hyperleap AI puts an AI agent behind it — replying to every customer in seconds across your website, WhatsApp, Instagram, and Messenger, 24/7 in 100+ languages. It answers FAQs from your business info, qualifies the lead, and emails your team a clean summary so nothing goes cold.