FAQ

Frequently asked questions about Hyperleap AI

General Questions

What can I build with Hyperleap AI?

You can build AI-powered applications using:

  • Prompts for structured AI interactions
  • Personas for conversational experiences
  • Tools for no-code AI workflows
  • Assistants for team support
  • Chatbots for website interactions
How do I get started?
  1. Sign up at studio.hyperleapai.com
  2. Create your first Workspace
  3. Choose a feature to start with (Prompts, Personas, Tools, etc.)
  4. Follow our quickstart guides
What are the usage limits?

Limits vary by plan:

  • Free: 10 Prompts, Personas, or Tools
  • Growth: Increased limits and features
  • Business: Custom limits and dedicated support

refer to pricing page for more details

API Integration

How do I authenticate API requests?

All API requests require an API key:

  1. Get your key from Studio dashboard
  2. Add header: x-hl-api-key: YOUR_API_KEY
  3. Keep your key secure
How do I handle streaming responses?

We support two streaming methods:

  • SSE streaming: For real-time chat responses
  • HTTP/2 streaming: For Prompt runs

Check our API guides for implementation details.

Features & Capabilities

What's the difference between Prompts and Personas?
  • Prompts: Single-shot AI interactions
  • Personas: Ongoing conversations with custom AI personality
Can I customize the AI models?

Yes, you can:

  • Choose from multiple LLM providers
  • Adjust temperature and other parameters
  • Fine-tune responses with custom configurations
How does content moderation work?

Built-in moderation:

  • Automatic content screening
  • Safety filters for inputs/outputs
  • Customizable moderation rules

Billing & Support

How does billing work?

Usage-based billing includes:

  • API calls
  • Token usage
  • Additional features

View detailed pricing on our pricing page.

Where can I get help?

Support options:

How do I upgrade my plan?

To upgrade:

  1. Go to Studio dashboard
  2. Navigate to Billing
  3. Choose your new plan
  4. Complete payment

Security & Compliance

How is my data protected?

We ensure security through:

  • End-to-end encryption
  • Secure API authentication
  • Regular security audits
  • Data privacy compliance
Can I delete my data?

Yes, you can:

  • Delete individual items
  • Clear conversation history
  • Remove uploaded Sources
  • Request account deletion

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