FAQ

You can build AI-powered applications using:

• Prompts for structured AI interactions
• Personas for conversational experiences
• Tools for no-code AI workflows
• Assistants for team support
• Chatbots for website interactions

1. Sign up at studio.hyperleapai.com
2. Create your first Workspace
3. Choose a feature to start with (Prompts, Personas, Tools, etc.)
4. Follow our quickstart guides

Limits vary by plan:

• Plus ($40/mo): 3,000 AI responses/month, 1 chatbot, 4 channel deployments, 40MB knowledge per chatbot, 10 team members, 5 workspaces
• Pro ($100/mo): 12,000 AI responses/month, 2 chatbots, 8 channel deployments, 40MB knowledge per chatbot, 50 team members, 10 workspaces, white-label
• Max ($200/mo): 30,000 AI responses/month, 5 chatbots, 20 channel deployments, 40MB knowledge per chatbot, 100 team members, 25 workspaces, white-label

Live channels on every plan: website widget, WhatsApp, Instagram DM, Facebook Messenger only.

See the pricing page for the full comparison.

All API requests require an API key:

1. Get your key from Studio dashboard
2. Add header: x-hl-api-key: YOUR_API_KEY
3. Keep your key secure

We support two streaming methods:

• SSE streaming: For real-time chat responses
• HTTP/2 streaming: For Prompt runs

Check our API guides for implementation details.

• Prompts: Single-shot AI interactions
• Personas: Ongoing conversations with custom AI personality

Yes, you can:

• Choose from multiple LLM providers
• Adjust temperature and other parameters
• Fine-tune responses with custom configurations

Built-in moderation:

• Automatic content screening
• Safety filters for inputs/outputs
• Customizable moderation rules

You pick Plus, Pro, or Max and pay monthly (annual is available on the pricing page). Billing is by plan, not by token. Each customer reply uses 1 AI response. Optional add-ons: credit packs ($12 / 1,000 responses), Hierarchical Retrieval (Pro/Max, $40/mo + 2× responses), OTP (Pro/Max, recharge from $100), Studio & API ($99 one-time), managed setup ($299 Free).

Support options:

• Documentation
• Email: support@hyperleap.ai
• Priority support for paid plans

1. Open the dashboard
2. Go to Billing
3. Choose Plus, Pro, or Max
4. Complete payment

Upgrades start immediately. Downgrades start on the next billing cycle.

We ensure security through:

• End-to-end encryption
• Secure API authentication
• Regular security audits
• Data privacy compliance

Yes, you can:

• Delete individual items
• Clear conversation history
• Remove uploaded Sources
• Request account deletion