General Settings
Core chatbot settings that control how your chatbot operates and tracks interactions.
Chatbot Controls
Chatbot Status
Enable/disable the chatbot functionality
Hierarchical Retrieval
Multi-level RAG for location-specific responses ($40/mo add-on + 2x credits, Pro/Max only)
Enable Assets
Allow chatbot to share images and documents
Conversation Tags
Add tags to categorize conversations
Show Disclaimer
Display an AI disclaimer message
Follow-up Suggestions
Generate AI-powered follow-up options
Analytics & Tracking
Link Tracking
Track click statistics for chat links
Enable Analytics
Collect usage data and interaction metrics
Display Options
Enable Chatbot On
Web and mobile, Web only, or Mobile only
Auto Open Chatbot
Automatically open the chat widget
Auto Open Delay
Seconds to wait before auto-opening
Full Window Chat
Display in larger window on desktop
Tip:
Enable "Auto Open Chatbot" with a 5-10 second delay to engage visitors who might not notice the chat button initially.