Access & Lead Capture

Configure lead form behaviour and access controls including OTP verification for your chatbot.

Configure lead form behavior and access controls.

Show Lead Form — Enable/disable the lead collection form before chat
Login Required — Require users to verify via OTP before chatting (Pro and Max plans, usage-based add-on)
Supported Countries for OTP — Select which countries can receive OTP verification

Note:

Requiring OTP login adds friction but ensures verified contact information. Use it when lead quality is more important than volume.

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